Harold Fowler

Barista

• Energetically promoting Kickstand Kafe’s menu and drink options and leveraging strong communication skills to answer questions and provide information about product ingredients and flavor to customers and make recommendations.

• Prepare coffee and other iced and hot beverages according to detailed product specifications.

• Provide warm and efficient customer service and facilitate special requests.

• Handle cash and card transactions using the point-of-sale system.

• Maintain a clean and attractive working area and adhere to strict food and beverage hygiene protocols.

• Performed opening and closing duties such as prepping large-batch drinks before service, mopping, sweeping, washing dishes, and handling the cash deposit.

• Assist in the kitchen with food prep and orders when necessary.

• Greeted customers warmly as they entered the store, and answered questions regarding our vast selection of teas, specialty drinks, food items, and retail products.

• Kept work surfaces and floors clean and tidy to ensure a sanitary and efficient work environment.

• Labeled and bagged tea throughout the day for retail sale.

• Made drinks and food items for customers.

• Bake pastries as needed.

• Performed opening and closing duties such as prepping large-batch drinks before service, mopping, sweeping, washing dishes, and handling the cash deposit.

• Assisted all customers with requests and ensured response.

• Made specialty drinks and standard tea drinks for customers.

• Maintained full knowledge of tea and drink selection, promotions, and pricing.

• Educated and trained new staff members.

• Assisted manager in writing and publishing monthly work schedules.

• Assisted with inventory control and merchandising.

• Designed appealing signs for promotions/new beverages.

• Stocked and organized shelves neatly with retail products.

• Was part of the screening and interviewing process for job applicants.

• Oversaw the daily operation including the daily deposits, credit card report, and the opening and closing of the store.

• Greeted guests in a timely and professional manner.

• Waited on multiple customers at the bar and throughout the bar area.

• Received beverage orders from wait staff.

• Maintained full knowledge of beverage lists and promotions.

• Kept the bar organized, stocked and clean.

• Poured drinks using standard pour according to specifications.

• Verified that guests at the bar were of legal age.