Summary
Overview
Work History
Education
Skills
Timeline
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Harold Hautala

Spokane Valley

Summary

As a dedicated Doordash Driver, I excelled in timely and safe deliveries, showcasing my strong time management and customer service skills. My adherence to traffic laws, combined with a clean driving record, contributed to my achievement of a flawless safety record. My experience at Doordash demonstrates my ability to meet employer expectations while ensuring customer satisfaction.

Overview

7
7
years of professional experience

Work History

Doordash Driver

Doordash
01.2018 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.

Education

High School Diploma -

Central Valley High School
Veradale, WA
06-1988

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record

Timeline

Doordash Driver

Doordash
01.2018 - Current

High School Diploma -

Central Valley High School

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Harold Hautala