Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harold Hurtado

Katy,TX

Summary

Proven track record in customer-focused roles, notably at Woodforest National Bank, where I leveraged exceptional customer service and vault teller operations to enhance client satisfaction. Skilled in relationship building and decision-making, I consistently exceed expectations by prioritizing client needs and maintaining a positive attitude.

Overview

2
2
years of professional experience

Work History

Plumber's Assistant

Benjamin
Katy, TX
03.2024 - Current
  • Communicated effectively with customers regarding progress of work being done on their premises.
  • Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
  • Moved and held materials for senior professionals to complete work.
  • Provided excellent customer service by addressing questions or concerns promptly.
  • Set up tools and equipment on job sites and kept work areas neat.

Retail Banker

Woodforest National Bank
Katy, TX
10.2022 - 03.2024
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Liaised between bank branches regarding best practices and operations.
  • Greeted customers and identified customer needs to provide appropriate banking services.
  • Help customers with Mobile Banking and showed how to withdraw and deposit cash/checks on the ATM
  • Maintain Cash balance on drawer and checks and provided excellent customer service and efficiency on the teller
  • Open CDs for customers and loans.

Education

High School Diploma -

Cy-Springs High School
7909 Fry Rd, Cypress, TX 77433
06-2011

Skills

  • Positive attitude
  • Customer education
  • Vault teller operations
  • Decision-making
  • Exceptional customer service
  • Relationship building and management
  • Honest and dependable
  • Active listening

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Plumber's Assistant

Benjamin
03.2024 - Current

Retail Banker

Woodforest National Bank
10.2022 - 03.2024

High School Diploma -

Cy-Springs High School

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Harold Hurtado