Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Harold Kim

Los Angeles,CA

Summary

Motivated and detail-oriented professional with experience in team leadership, customer service, and retail operations. Proven ability to improve store performance and drive revenue growth through efficient operations and strong team coordination. Seeking to leverage analytical thinking, discipline, and communication skills in a corporate environment.

Overview

6
6
years of professional experience

Work History

Assistant Manager

3thyme Coffee
Los Angeles, California
11.2024 - 01.2026
  • Supported daily store operations, ensuring smooth workflow and high-quality customer service
  • Supervised and trained staff, improving team efficiency and consistency
  • Managed inventory, restocking, and ordering to maintain product availability
  • Handled customer concerns and resolved issues professionally
  • Assisted in scheduling and coordinating team responsibilities
  • Contributed to approximately 100% growth in store revenue during tenure through improvements in operations, customer experience, and team performance

Crew Member

Trader Joe's
Santa Barbara, California
02.2023 - 09.2023
  • Delivered excellent customer service in a fast-paced retail environment
  • Handled cashier responsibilities with accuracy and efficiency
  • Maintained store organization through stocking and cleaning
  • Collaborated with team members to ensure smooth daily operations

Barista

Cha Redefine
Los Angeles, California
09.2021 - 08.2022
  • Prepared tea and coffee beverages with consistency and quality
  • Provided friendly and efficient customer service in a high-volume setting
  • Maintained cleanliness and organization of workspace
  • Developed strong multitasking and communication skills

Intern

Elite Performance and Rehabilitation
Santa Barbara, California
10.2019 - 12.2019
  • Assisted physical therapy aides and observed patient care practices
  • Guided patients through basic exercises under supervision
  • Prepared treatment equipment and supported daily operations

Education

Bachelor of Science - Psychology

University of California, Santa Barbara
Santa Barbara, CA
06-2023

Skills

  • Process Improvement
  • Team Leadership & Training
  • Customer Relationship Management
  • Time Management & Prioritization
  • Google Sheets, POS systems, Canva (Graphic Design), Video Editing

Languages

English
Professional
Korean
Limited

Affiliations

Independent Trading & Market Study | 2021 – Present

Timeline

Assistant Manager

3thyme Coffee
11.2024 - 01.2026

Crew Member

Trader Joe's
02.2023 - 09.2023

Barista

Cha Redefine
09.2021 - 08.2022

Intern

Elite Performance and Rehabilitation
10.2019 - 12.2019

Bachelor of Science - Psychology

University of California, Santa Barbara
Harold Kim