Harold Parker
Clinton,MD
Summary
Dynamic coaching assistant with a proven track record at Bald Eagle Recreation Center, enhancing athlete performance through motivational techniques and effective training methodologies. Skilled in fostering strong relationships with parents and athletes, while ensuring a safe practice environment. Proficient in technology and cash handling, driving customer satisfaction and loyalty.
Overview
13
13
years of professional experience
Work History
Coaching Assistant
Bald Eagle Recreation Center
100 Joliet St
07.2023 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Promoted good sportsmanship with competing teams on- and off-field.
- Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
- Developed and implemented training drills to improve team cohesiveness and performance.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Promoted good sportsmanship among athletes by modeling appropriate behavior both on and off the field.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Maintained a safe and organized practice environment, ensuring all equipment was properly set up and stored.
- Built positive and productive relationships with parents of student athletes.
- Advised head coach on discipline, performance, and other decision-making areas.
- Assisted head coach in developing comprehensive training plans for various sports teams.
- Demonstrated high level of respect for opponents, officials, and facilities.
Overnight Stocker
Giant Food Stores
Camp Springs MD
06.2016 - 09.2018
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Home Depot
Oxon Hill, MD
06.2012 - 09.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Skills
- Self-awareness
- Technology proficiency
- Coaching methodology
- Motivational techniques
- Coaching meetings
Timeline
Coaching Assistant
Bald Eagle Recreation Center
07.2023 - Current
Overnight Stocker
Giant Food Stores
06.2016 - 09.2018
Sales Associate
Home Depot
06.2012 - 09.2014