Harold Reeder Jr
Austin,TX
Summary
Experienced Collections Specialist bringing 10 years of success in sales and service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.
Overview
20
20
years of professional experience
Work History
Collection Specialist
Medical Equation
11.2023 - Current
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
- Entered client details and notes into system for interdepartmental access and review.
- Researched billing errors and discrepancies to initiate corrective action.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Senior Accounts Receivable Analyst
CGM
03.2022 - 09.2023
- Leveraged accounting and finance experiences and expertise to identify, propose and implement automated solutions and reduce manual processes.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Optimized cash application procedures for accurate allocation of payments to appropriate invoices.
- Deposited checks and worked with accounting supervisor to determine coding and prepare related entries.
Accounts Receivable Specialist
Iheartmedia, Clear Channel
06.2021 - 03.2022
- Presented audit findings to accounting manager after reviewing results and paperwork.
- Prepared financial statements to provide results of operations, financial position and cash flow.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Collection Specialist
Maintenance Supply Headquarters ( Lowes)
06.2019 - 07.2021
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
- Entered client details and notes into system for interdepartmental access and review.
- Researched billing errors and discrepancies to initiate corrective action.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Collections Specialist
The Ray Tax Group
01.2019 - 06.2019
- Maintained compliance with state and federal regulations during all collections activities, ensuring ethical business practices.
- Achieved performance goals on consistent basis.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
- Contributed to a positive work environment by providing support, guidance, and expertise to junior team members as they navigated complex collections situations.
Accounting Assistant
Baker Roofing Company
11.2014 - 01.2016
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Coordinated with external auditors to resolve discrepancies.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
Account Receivable Administrator
Mediant Communications
03.2011 - 02.2013
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Greeted and assisted customers and clients with positive, enthusiastic and friendly attitude.
- Leveraged strong communication skills to negotiate repayment plans with delinquent customers effectively, ultimately recovering revenue without jeopardizing relationships.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Conducted regular account audits to identify potential issues before they escalated into major problems or writeoffs.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Maintained accurate financial records through regular account reconciliation and adjustments when necessary.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Supported cash forecasting efforts, helping management make informed decisions regarding available funds allocation.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Performed detailed analysis and reconciliation and gathered documentation to identify root cause of outstanding AR.
- Liaised with internal departments to address client inquiries to minimize risk of overdue accounts.
- Entered figures using 10-key calculator to compute data quickly.
- Input financial data and produced reports using [Software].
- Leveraged proprietary AR system to enroll and maintain accounts.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
Credit and Collection Administrator.
KIOTI Tractor Division
10.2008 - 05.2010
- Maintained database systems to track and analyze operational data.
- Observed packing operations to verify conformance to specifications.
- Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Generated reports to suggest corrective actions and process improvements.
Accounts Receivable Analyst
ABB Inc
10.2003 - 09.2006
- Contacted internal and external customers to obtain documentation to support invoices and claims.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Enhanced cash flow by diligently tracking and reconciling customer payments, ensuring prompt resolution of discrepancies.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- Posted cash receipts to customer accounts to maintain current and accurate account balances.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Increased efficiency in accounts receivable processes by implementing new software and automation tools.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Mitigated disputes over invoices by liaising between internal departments and clients, ensuring clear communication and swift resolution of issues.
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Performed thorough account reconciliations to locate discrepancies and ensure accuracy in company records, avoiding costly errors down the line.
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Negotiated favorable payment terms with clients experiencing financial difficulties, preserving valuable business relationships while safeguarding company interests.
Education
Associate of Applied Science - Marketing Management And Research
The College of Westchester
White Plains, NY06.1988
Skills
- Cost Control
- Presentation Skills
- Needs Assessment
- Basic Mathematics
- Customer research
- Managing Delinquent Accounts
- Report Writing
- Clear Communication
- Data entry proficiency
- Updating Customer Accounts
- Legal knowledge
- FDCPA Compliance
- Client Relations
- Account Investigation
- Cash application
- Payment Scheduling
- Assertiveness
- Accurate payment posting
- Aging reports analysis
- Credit Extension Negotiation
- Automated Account Review
- Customer Relationship Management
- Goal-Oriented
- Account Management
- Conflict Resolution
- Microsoft Office
- Problem Identification
- Credit and collections
- Call center experience
- Payment Processing
- Negotiation and Resolution
- Decision-Making
- History research
- [Type] software SAP, Netsuite, Get Paid, Quickbooks, Saleforce,
Timeline
Collection Specialist
Medical Equation
11.2023 - Current
Senior Accounts Receivable Analyst
CGM
03.2022 - 09.2023
Accounts Receivable Specialist
Iheartmedia, Clear Channel
06.2021 - 03.2022
Collection Specialist
Maintenance Supply Headquarters ( Lowes)
06.2019 - 07.2021
Collections Specialist
The Ray Tax Group
01.2019 - 06.2019
Accounting Assistant
Baker Roofing Company
11.2014 - 01.2016
Account Receivable Administrator
Mediant Communications
03.2011 - 02.2013
Credit and Collection Administrator.
KIOTI Tractor Division
10.2008 - 05.2010
Accounts Receivable Analyst
ABB Inc
10.2003 - 09.2006
Associate of Applied Science - Marketing Management And Research
The College of Westchester
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