Harold E Rodriguez Lopez

• Completed incident reports when disorder or violence occurs.
• Supervised residents during mealtime and recreational time.
• Observed and recorded mental and physical health of each juvenile offender.
• Transported juvenile residents to and from court hearings, medical facilities, classes or recreational activities.

• Responsible for building security, safety, reviewing facilities to maintain compliance to government regulations and OSHA requirements
• Enforce all departmental and organizational policies and procedures.
• Oversees building and grounds maintenance including collecting and negotiating bids for facility projects, coordinating projects to fit the business needs and oversees the quality of work performed by external contractor/vendor services
• Maintains safety standards and training in the department; ensures that the building is maintained in a clean and safe manner which includes performing monthly operational/safety inspections.
• Serves as a liaison with corporate engineering, local fire and police and other town officials as needed.
• Establishes and oversees Lock Out/Tag Out programs, Hot Work permits, confined space entry programs, facility emergency response plans and other required safety programs.
• Issues and maintains security access cards and keys to the appropriate levels of employees.
• Supervise maintenance personnel to ensure all repairs are addressed and documented.
• Prepare and maintain facilities budget for the site to ensure uninterrupted productivity.
• Prioritize work orders to ensure efficiency and completion of activities.
• Inspect and evaluate the physical appearance of the facility and coordinate with site management for repairs.
• Report and address any unsafe conditions or environmental concerns.
• Assist in the evaluation of new facilities equipment for purchase.
• Perform routine inspections of facility and prepare necessary work orders or reports.
• Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
• Monitored safety compliance to maintain strict standards and protect team members from harm.
• Organized ongoing maintenance schedules to boost system performance.

I'm the building manager in charge of facilities engineering. I manage the vendors and the work they do in the building. I also do the requisitions and P.O. to pay vendors.  

• Maintained project quality with a hands-on management style.
• Set project timelines and kept teams on task to complete milestones according to schedule.

Landscaping, Property Management and Pest Control 
We maintained properties and took care of all types of pests including bugs and animals.
We did all types of landscaping from mulch to tree service, mason work, power washing, lawn maintenance and trimming.

• Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
• Communicated effectively with owners, residents and on-site associates.
• Communicated with landlord regarding building and tenant issues.
• Scheduled contractors for maintenance issues.

• Installed software, modified and repaired hardware and resolved technical issues.
• Provided on-call support for critical issues.
• Researched, troubleshot and resolved complex problems independently.
• Retained existing clients and developed new business by extending high quality and efficient service.
• Managed customers' expectations and experience to a high degree of customer satisfaction.
• Enthusiastically participated in job related training.
• Demonstrated professionalism and courtesy with customers at all times.
• Identified and solved technical issues with a variety of diagnostic tools.
• Followed up with clients to ensure optimal customer satisfaction.
• Remained up-to-date on the latest technologies and solutions applicable to company products.
• Worked closely with team members to meet or exceed all customer service requirements.
• Described solutions to customers accurately and persuasively.
• Set up PC and Apple desktops and laptops and all types of mobile devices.
• Resolved customer issues in a clear, courteous and straightforward manner.
• Answered incoming calls from residential and small business customers.