Harold Rudolph
DETROIT,Michigan
Summary
Dynamic Installation Manager with proven success at HD Production, enhancing operational efficiency through effective team collaboration and client support. Skilled in commercial construction and health safety management, I implemented training programs that improved technician performance and streamlined processes, resulting in significant cost reductions and increased client satisfaction.
Professional manager with extensive experience in installation processes and team oversight. Known for delivering high-quality outcomes and maintaining strong team collaboration. Reliable and adaptable, with expertise in project management and quality control.
Overview
47
47
years of professional experience
Work History
Installation Manager
HD Production
01.1979 - Current
- Oversaw installation workflows, ensuring adherence to project timelines and quality standards.
- Coordinated cross-functional teams to streamline installation processes, enhancing operational efficiency.
- Implemented training programs for new hires, improving skills and knowledge of installation techniques.
- Developed and maintained relationships with clients, resolving issues promptly to ensure satisfaction.
- Analyzed installation metrics to identify areas for process enhancements and cost reductions.
- Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
- Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
- Managed installation schedules proactively to avoid delays and reduce downtime for clients.
- Streamlined installation processes for increased productivity and reduced project timelines.
- Provided ongoing training for technicians, ensuring up-to-date knowledge on industry best practices and technical skills.
- Collaborated with sales teams to develop competitive quotes for prospective clients, leading to increased revenue generation opportunities.
- Addressed and resolved client concerns promptly, maintaining positive relationships and repeat business.
Housekeeper
Compass Group USA
12.2012 - 03.2024
- Maintained cleanliness and organization in assigned areas, ensuring high standards of hygiene.
- Utilized cleaning equipment and supplies efficiently for optimal performance and safety.
- Collaborated with team members to streamline housekeeping processes and improve service delivery.
- Conducted inventory checks on cleaning supplies, minimizing waste and ensuring resource availability.
- Trained new staff on best practices for cleaning procedures and safety protocols.
- Implemented effective strategies to enhance guest satisfaction through attention to detail in room preparation.
- Oversaw daily housekeeping operations, coordinating tasks among team members for maximum productivity.
- Developed and enforced quality control measures to maintain consistency in cleaning standards across facilities.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
Education
High School Diploma -
Southeastern High School
Detroit, MI06-1979
Skills
- Client support
- Commercial construction experience
- Effective workload management
- Health safety management
- Scheduled maintenance management
- Staff coordination
- Equipment setup expertise
- Effective team collaboration
- Effective team collaboration
- Effective problem resolution
- Effective troubleshooting skills
Timeline
Housekeeper
Compass Group USA
12.2012 - 03.2024
Installation Manager
HD Production
01.1979 - Current
High School Diploma -
Southeastern High School