Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harold Saintes

Charenton,LA

Summary

Dynamic General Manager at Aarons Furniture Store with a proven track record in operations management and team leadership. Enhanced customer satisfaction through strategic training programs and effective inventory management. Skilled in problem resolution and diagnostics, driving sales growth while fostering a collaborative work environment. Committed to excellence and continuous improvement.

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced with diagnosing and repairing automotive issues. Utilizes advanced troubleshooting techniques to identify and resolve mechanical problems efficiently. Knowledge of various vehicle systems ensures reliable and high-quality maintenance and repair services, enhancing customer satisfaction.

Professional automotive expert prepared for this role with strong focus on diagnostics, repair, and maintenance. Known for effective team collaboration and flexibility in meeting changing needs. Reliable, results-driven, and skilled in problem-solving, engine repair, and customer service. Employers can expect dependable team player with commitment to high standards and quality results.

Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.

Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed.

Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair.

Talented Automotive professional with strong background working on all types of vehicles. Quick to identify mechanical issues and complete repairs. Bringing strong work ethic and record of reliability.

Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations.

Results-driven mechanical professional prepared to optimize equipment performance and reliability. Proven track record in diagnosing and repairing diverse machinery. Recognized for effective team collaboration and adaptability to changing operational needs. Skilled in hydraulic systems, diesel engines, and electrical troubleshooting.

Experienced with diagnosing and repairing heavy machinery. Utilizes troubleshooting skills to ensure operational efficiency. Knowledge of hydraulic systems, diesel engines, and preventative maintenance practices.

Dependable employee diagnoses and repairs various heavy-duty equipment types and models. Performs thorough preventative maintenance and identifies opportunities for productivity improvements.

Overview

39
39
years of professional experience

Work History

General Manager

Aarons Furniture Store
08.2023 - Current
  • Oversaw daily operations to ensure efficient store functionality and optimal customer service.
  • Developed and implemented training programs for staff to enhance product knowledge and sales techniques.
  • Managed inventory levels, optimizing stock availability while reducing excess merchandise.
  • Analyzed sales data to identify trends, driving strategic decisions for promotional efforts.
  • Collaborated with marketing teams to design in-store displays that increased customer engagement and sales.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.

Lead Mechanic

Delta World Tire
08.2022 - 08.2023
  • Led team in diagnosing and repairing mechanical issues on various vehicles.
  • Implemented preventative maintenance schedules to enhance equipment reliability.
  • Trained junior mechanics on safety protocols and repair techniques.
  • Conducted inspections to ensure compliance with industry standards and regulations.
  • Collaborated with parts suppliers to streamline inventory management processes.
  • Performed routine and scheduled maintenance services.
  • Diagnosed mechanical failures to determine and delegate corrective actions.
  • Reduced downtime for repairs by maintaining a well-organized inventory of parts and tools necessary for various jobs.
  • Ensured compliance with safety regulations and company policies by reinforcing proper procedures during daily operations.
  • Upheld high levels of cleanliness within the workshop area, preventing accidents and promoting a professional working environment.
  • Enhanced equipment performance by implementing preventive maintenance and repairs on diverse machinery.
  • Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
  • Requisitioned materials and supplies such as tools, equipment and replacement parts.

Lead Mechanic

Musson Patout
10.2021 - 08.2022
  • Managed workflow efficiency, prioritizing tasks to meet service deadlines.
  • Resolved complex mechanical problems utilizing advanced diagnostic tools and techniques.
  • Developed training materials for best practices in vehicle maintenance and repair procedures.
  • Managed workflow effectively by prioritizing tasks based on urgency, complexity, and available resources at hand.
  • Conducted quality inspections of completed work, ensuring all repairs met industry standards and customer satisfaction levels.
  • Established strong relationships with suppliers, securing optimal pricing and timely delivery of parts needed for efficient job completion.
  • Streamlined processes for increased efficiency by conducting thorough diagnostic assessments on malfunctioning equipment.
  • Promoted a culture of teamwork within the department, fostering collaboration among mechanics to achieve common goals efficiently.
  • Consistently met deadlines for repair projects, ensuring client satisfaction through prompt service delivery without sacrificing workmanship standards.
  • Collaborated with cross-functional teams to identify areas of improvement in overall repair process, resulting in minimized delays.
  • Stayed up-to-date on industry trends and advancements by attending relevant training sessions, workshops, and conferences to enhance personal knowledge continuously.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Maintained cleanliness, safety and efficiency of garage.
  • Read and followed technical documentation to complete accurate repairs.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Repaired and replaced worn and damaged components.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Led team in diagnosing and repairing mechanical issues on various vehicles.
  • Implemented preventative maintenance schedules to enhance equipment reliability.
  • Conducted inspections to ensure compliance with industry standards and regulations.
  • Performed routine and scheduled maintenance services.

Lead Mechanic

Sterling of Opelousas
04.2021 - 09.2021
  • Provided technical expertise to junior mechanics, enhancing their skills and boosting overall team capabilities.
  • Improved team productivity through effective delegation of tasks and clear communication among mechanics.
  • Developed strong working relationships with clients, ensuring open lines of communication and addressing any concerns promptly to maintain trust and satisfaction.
  • Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
  • Arranged for customer billing by determining charges for services requested and collecting deposits or payments.
  • Surpassed monthly sales goals through innovative sales techniques.
  • Delegated jobs to subordinates and monitored quality of work.
  • Wrote work orders and updated accounts in workshop computer.
  • Coordinated with parts department to determine availability of necessary components.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Diagnosed mechanical failures to determine and delegate corrective actions.
  • Reduced downtime for repairs by maintaining a well-organized inventory of parts and tools necessary for various jobs.
  • Ensured compliance with safety regulations and company policies by reinforcing proper procedures during daily operations.
  • Enhanced equipment performance by implementing preventive maintenance and repairs on diverse machinery.
  • Completed diversified electrical work on automotive equipment such as servicing and installing batteries and terminals, repairing and adjusting lights and repairing generators and starters.
  • Managed workflow efficiency, prioritizing tasks to meet service deadlines.
  • Resolved complex mechanical problems utilizing advanced diagnostic tools and techniques.
  • Developed training materials for best practices in vehicle maintenance and repair procedures.
  • Conducted quality inspections of completed work, ensuring all repairs met industry standards and customer satisfaction levels.
  • Promoted a culture of teamwork within the department, fostering collaboration among mechanics to achieve common goals efficiently.
  • Consistently met deadlines for repair projects, ensuring client satisfaction through prompt service delivery without sacrificing workmanship standards.
  • Maintained cleanliness, safety and efficiency of garage.
  • Read and followed technical documentation to complete accurate repairs.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Collaborated with cross-functional teams to identify areas of improvement in overall repair process, resulting in minimized delays.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Repaired and replaced worn and damaged components.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Performed routine and scheduled maintenance services.

Mechanic

DLS
01.2021 - 04.2021
  • Diagnosed mechanical issues using advanced diagnostic tools and equipment.
  • Performed routine maintenance on various vehicles to ensure optimal performance.
  • Collaborated with team members to streamline repair processes and reduce turnaround times.
  • Trained junior mechanics in proper techniques and safety protocols for vehicle repairs.
  • Diagnosed mechanical issues in heavy equipment to ensure optimal performance and safety standards.
  • Maintained a clean work environment that promoted safety while enhancing overall productivity.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Inspected and tested heavy equipment components to certify proper operation and safety.
  • Diagnosed and repaired hydraulic and electrical systems to maintain equipment function.
  • Performed routine maintenance and repairs on heavy equipment such as bulldozers and backhoes.
  • Selected hand tools, power tools and precision measuring instruments according to task requirements.
  • Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
  • Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
  • Read and interpreted technical manuals for troubleshooting and repair purposes.

Lead Mechanic

St. Mary Parish Sheriff Department
10.2019 - 01.2021
  • Created [Number] planned and corrective maintenance work packages for troubleshooting, repair and testing of [Type] systems using [Software] and [Software].
  • Determined schedules and assignments of work activities for [Number]-member team, considering work priority, availability of equipment and skill of personnel.
  • Assisted management with hiring decisions by participating in interviews and contributing valuable insights regarding potential candidates'' skills and experience levels relevant to the role requirements.
  • Utilized [Software] to complete estimates for materials, labor and service costs.
  • Collaborated with team members to troubleshoot complex mechanical issues, ensuring timely resolutions.
  • Enhanced customer satisfaction by providing clear explanations of repairs and recommending preventative measures.
  • Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
  • Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
  • Maintained vehicle records by recording service and repairs.
  • Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
  • Protected company reputation by consistently following ethical practices when performing all job duties.
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Increased shop efficiency with thorough preventative maintenance inspections and appropriate recommendations.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
  • Reduced downtime for customers by completing most repair tasks within specified time estimates.
  • Complied with state vehicle requirements by testing engine, safety, and combustion control standards.
  • Examined components and general state of vehicle engine to diagnose issues accurately.
  • Utilized advanced diagnostic equipment to quickly identify issues, resulting in faster repair turnaround times for customers.
  • Streamlined repair processes by maintaining an organized workspace and accurately tracking parts inventory.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Repaired and replaced worn and damaged components.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.

Supervisor

USPS, United States Postal Service
09.1991 - 10.2019
  • Led team in achieving operational efficiency through process optimization and workflow management.
  • Trained and mentored new staff, enhancing productivity and team cohesion.
  • Implemented quality control measures to ensure adherence to safety standards and protocols.
  • Coordinated scheduling and resource allocation to meet production targets effectively.
  • Developed training materials to improve staff performance and knowledge retention.
  • Monitored key performance indicators to identify areas for improvement and drive results.
  • Communicated with cross-functional teams to resolve issues and streamline operations.
  • Conducted regular performance evaluations, providing constructive feedback for continuous development.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed detailed plans based on broad guidance and direction.

Mechanic

US Navy
08.1986 - 09.1991
  • Managed inventory of parts and supplies, ensuring availability for timely repairs.
  • Conducted thorough inspections to identify potential safety hazards before repairs commenced.
  • Implemented improvements in workflow efficiency, resulting in reduced service time for clients.
  • Maintained accurate records of services performed and parts used for each vehicle serviced.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Disassembled defective parts to make proper repairs.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Diagnosed and repaired diesel engines using advanced diagnostic tools.
  • Overhauled fuel systems, improving efficiency and reliability of equipment.
  • Implemented preventive maintenance schedules, reducing downtime for fleet vehicles.
  • Managed inventory of parts and supplies, streamlining procurement processes.
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.

Education

High School Diploma -

Franklin High School
Franklin LA
05-1986

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Oil changes
  • Preventive Maintenance
  • Heavy equipment repair
  • Diesel engine repair
  • Engine repair
  • Auto and engine repair
  • Transmissions
  • Gearbox repairs
  • Steering systems
  • Suspension systems
  • Exhaust systems
  • Safety management
  • Battery maintenance
  • Engine rebuilds
  • Powertrain systems
  • Drive train components
  • Clutch systems
  • Fluid management
  • Air conditioning systems
  • Parts ordering
  • Hydraulic systems
  • Documentation
  • Customer service
  • Auto diagnostics
  • Vehicle checklists
  • Steering mechanisms
  • Root-cause analysis
  • Fluid adjustments
  • Vehicle alignment
  • Pneumatic systems
  • Computer tracking
  • Industrial machinery repair
  • Problem-solving
  • Time management
  • Attention to detail
  • Verbal and written communication
  • Job site safety
  • Vehicle diagnostics
  • System troubleshooting
  • Fuel systems
  • Shop management
  • Fuel system maintenance
  • Maintenance scheduling
  • Record keeping
  • Diagnostic testing
  • Service documentation
  • Suspension work
  • Transmission service
  • Vehicle system analysis
  • Engine repairs
  • Fluid changes
  • Troubleshooting & diagnosis
  • Repair recordkeeping
  • Cooling systems
  • Inspection checklists
  • Brakes and tires
  • Computer-assisted troubleshooting
  • Hydraulic maintenance
  • Oil service
  • Hand and power tool operation
  • Mechanical troubleshooting
  • Routine maintenance
  • Battery checks
  • Decision-making
  • Hydraulic repair
  • Grease and lubricant application
  • Brake system maintenance
  • Repair work orders
  • Equipment and machinery lubrication
  • Critical thinking
  • Wheel bearings
  • Engine diagnostic software
  • Parts installation
  • Vehicle safety and maintenance
  • Wire stripping
  • Visual inspection
  • Forklift operation
  • Inventory management

Languages

English
Native or Bilingual

Timeline

General Manager

Aarons Furniture Store
08.2023 - Current

Lead Mechanic

Delta World Tire
08.2022 - 08.2023

Lead Mechanic

Musson Patout
10.2021 - 08.2022

Lead Mechanic

Sterling of Opelousas
04.2021 - 09.2021

Mechanic

DLS
01.2021 - 04.2021

Lead Mechanic

St. Mary Parish Sheriff Department
10.2019 - 01.2021

Supervisor

USPS, United States Postal Service
09.1991 - 10.2019

Mechanic

US Navy
08.1986 - 09.1991

High School Diploma -

Franklin High School

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