Harold Serrano
Maintence, Technology Competent
Port Saint Lucie,FL
Summary
Highly motivated self-starter who works well independently or as a team. Detail-oriented with superb people skills, an engaging attitude, and patience. Excellent interpersonal and communication skills. Organized, reliable, and dedicated. A multi-talented professional that can do a little bit of everything. Experienced with maintenance. Knowledgeable with some computer troubleshooting, software installation, and computer parts.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Building Maintenance
First Services Residential
02.2023 - Current
- Streamlined work order processes for increased efficiency in addressing building maintenance needs.
- Performed preventive maintenance and repairs on various types of equipment.
- Ensured smoother operations, maintaining accurate records of all maintenance activities.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Operated varied hand and power tools to complete repairs
- Kept building spaces premises clean inside and outside.
- Managed community's video security systems and assisted with installations, upgrades, and other needs.
- Assisted with installation of various computer equipment, software, and other troubleshooting.
Floor Technician
Westminster Winter Park
03.2019 - 08.2021
- Reduced slip and fall incidents by implementing rigorous floor cleaning and maintenance protocols.
- Provided emergency floor cleaning services during unexpected spills or incidents, minimizing potential hazards.
- Reduced facility maintenance costs by effectively maintaining and repairing floor care equipment.
- Ensured proper mixing and disposal of cleaning chemicals, adhering to health and safety standards.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Optimized property value by coordinating regular maintenance and timely repairs.
- Kept community spaces premises clean inside and outside.
Nightclub Associate
Show Palace Night Club
10.2016 - 12.2017
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Handled and troubleshooted guest entry P.O.S system.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to ensure satisfaction
- Assisted with any and all tasks required by management.
Education
Associate of Arts - Criminal Justice
Bronx Community College of The City University of New York
The Bronx, NY 08.2014 - 05.2016
Skills
Problem solving
Adaptability
Computer Literate
Technical Support
Moderate typing
Self Motivated
Timeline
Building Maintenance
First Services Residential
02.2023 - Current
Floor Technician
Westminster Winter Park
03.2019 - 08.2021
Nightclub Associate
Show Palace Night Club
10.2016 - 12.2017
Associate of Arts - Criminal Justice
Bronx Community College of The City University of New York
08.2014 - 05.2016
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