Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harold Simmons

Atlanta,GA

Summary

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Overview

3
3
years of professional experience

Work History

Customer Service Associate

Walgreens
Atlanta, GA
03.2023 - 01.2024
  • Greeted customers and identified their needs.
  • Provided information about products and services available to customers.
  • Processed customer orders accurately and efficiently.
  • Resolved customer inquiries in a timely manner.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.
  • Suggested product solutions based on individual customer needs.
  • Answered phone calls from customers promptly and courteously.
  • Handled cash register operations accurately during peak times.
  • Maintained knowledge of current sales promotions and new product releases.
  • Kept work area neat, clean, and well-stocked at all times.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.

Cashier

Kroger
Atlanta, GA
06.2021 - 07.2022
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Wrapped items and carefully bagged purchases to prevent merchandise breakage.
  • Helped with purchases and signed customers up for rewards program.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.

Education

Bachelor of Science -

Georgia Gwinnett College
Lawrenceville, GA
05.2024

High School Diploma -

Atlanta Classical Academy
Atlanta, GA
05.2020

Skills

  • Customer Service
  • Cleaning and Sanitizing
  • Honest and Dependable
  • Honest and Ethical
  • Cooperative Attitude
  • Reliable and Responsible
  • Problem-Solving
  • Policies and Procedures

Timeline

Customer Service Associate

Walgreens
03.2023 - 01.2024

Cashier

Kroger
06.2021 - 07.2022

Bachelor of Science -

Georgia Gwinnett College

High School Diploma -

Atlanta Classical Academy

Similar Profiles

CREATE PROFILE
Harold Simmons