Sylvia Lawrence
Charlotte,NC
Summary
- Motivated Sales Manager skilled in leading teams to set record-high sales figures, expand existing territories and develop new accounts.
- Store Manger] with Twenty-Eight years in sales, customer service and personnel and payroll management. Driven to exceed goals and expectations.
- Attentive Sales Manager with track record of consistently achieving employee retention and sales goals.
- Talented sales professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers.
- Driven to lead sales teams to achieve record-setting revenue gains andgenerating more than $50,000.00 extra in revenue per12 months periods.
Overview
35
35
years of professional experience
Work History
Asst. Store Manager
Tuesday Morning
9941 E.Independence Blvd. Matthews NC, 28105
10.2013 - Current
- Promoted from Team Leader to Assistant Manager within Two months.
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff of Six sales associates, Four team leaders and One assistant managers.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Examined merchandise to verify that it was correctly priced and displayed.
- Organized private mailbox system using mailbox manager software.
- Scheduled and led weekly store meetings for all employees.
- Reported to the district manager regarding all store and staff issues.
- Completed profit and loss performance reports.
- Trained and developed new associates on POS system and key sales tactics.
- Supervised a sales forces of 10 sales associates.
- Planned and directed staff training and performances evaluations.
- Developed a comprehensive training programs for new sales associates.
Lead Associate in Men's And Ladies Department
Steimart
975 Savannah Hwy Charleston, SC 28262
08.2008 - 10.2012
- Conducted store inventories once per quarter.
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Routinely answered customer questions regarding merchandise and pricing.
- Asked open-ended questions to assess customer needs.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
Education
High School Diploma -
St. Andrews High School
1983
none -
Trident Tech Colledge
Skills
- Trusted key holder
- Creative problem solver
- Exceptional communication skills
- Quick learner
- Floor set design expertise
- Training development aptitude
- Strong client relations
- Proficient in cash management
- POS systems expert
- Credit card processing
- Strategic sales knowledge
- Cash flow management
- Shipping and receiving professional
- Strong client relations
Timeline
Asst. Store Manager
Tuesday Morning
10.2013 - Current
Lead Associate in Men's And Ladies Department
Steimart
08.2008 - 10.2012
High School Diploma -
St. Andrews High School
none -
Trident Tech Colledge