Summary
Overview
Work History
Education
Skills
Timeline
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Sylvia Lawrence

Sylvia Lawrence

Charlotte,NC

Summary

  • Motivated Sales Manager skilled in leading teams to set record-high sales figures, expand existing territories and develop new accounts.
  • Store Manger] with Twenty-Eight years in sales, customer service and personnel and payroll management. Driven to exceed goals and expectations.
  • Attentive Sales Manager with track record of consistently achieving employee retention and sales goals.
  • Talented sales professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers.
  • Driven to lead sales teams to achieve record-setting revenue gains andgenerating more than $50,000.00 extra in revenue per12 months periods.

Overview

35
35
years of professional experience

Work History

Asst. Store Manager

Tuesday Morning
9941 E.Independence Blvd. Matthews NC, 28105
10.2013 - Current
  • Promoted from Team Leader to Assistant Manager within Two months.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of Six sales associates, Four team leaders and One assistant managers.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Organized private mailbox system using mailbox manager software.
  • Scheduled and led weekly store meetings for all employees.
  • Reported to the district manager regarding all store and staff issues.
  • Completed profit and loss performance reports.
  • Trained and developed new associates on POS system and key sales tactics.
  • Supervised a sales forces of 10 sales associates.
  • Planned and directed staff training and performances evaluations.
  • Developed a comprehensive training programs for new sales associates.



Lead Associate in Men's And Ladies Department

Steimart
975 Savannah Hwy Charleston, SC 28262
08.2008 - 10.2012

  • Conducted store inventories once per quarter.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Asked open-ended questions to assess customer needs.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.

Education

High School Diploma -

St. Andrews High School
1983

none -

Trident Tech Colledge

Skills

  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • Quick learner
  • Floor set design expertise
  • Training development aptitude
  • Strong client relations
  • Proficient in cash management
  • POS systems expert
  • Credit card processing
  • Strategic sales knowledge
  • Cash flow management
  • Shipping and receiving professional
  • Strong client relations

Timeline

Asst. Store Manager

Tuesday Morning
10.2013 - Current

Lead Associate in Men's And Ladies Department

Steimart
08.2008 - 10.2012

High School Diploma -

St. Andrews High School

none -

Trident Tech Colledge

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Sylvia Lawrence