Summary
Overview
Work History
Education
Certification
Drivinghistory
Timeline
Generic

Harold Steele

Macomb,IL

Summary

I am a member of Colchester Lions club.

Patience

Easy to get along with

Always positive

Overview

38
38
years of professional experience
1
1
Certification

Work History

REBUILD PARTS

Busings Automotive Rebuilding
06.1986 - 08.1990
  • Worked for Busing's Automotive Rebuilding staters alternators generators in Davenport, IA for 4 years.
  • Maintained clean and organized cart storage areas for enhanced customer experience and staff functionality.
  • Enhanced employee productivity, delegating tasks effectively among team members.

Crew Team Member

Safeway Salvage
07.1990 - 08.1994
  • Worked with my cousin tearing out abandoned railroad tracks in West Central Illinois for 4 years.

Taxi Driver

Barry's Taxi
06.1995 - 08.1998
  • Drove for Barry's Taxi in Macomb, IL for 4 years.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Arrived on time to customer appointments.
  • Increased customer loyalty with excellent communication skills and a professional demeanor.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Developed strong relationships with repeat clientele through consistent quality service.
  • Adhered to all state regulations regarding licensing, insurance, and maintenance requirements for taxi drivers.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
  • Increased job efficiency through effective time management skills that allowed for prompt pick-ups even during peak hours.
  • Handled challenging situations calmly, resolving disputes professionally and effectively.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Demonstrated adaptability to changing circumstances such as weather conditions or unexpected route changes due to construction work.
  • Collaborated with other taxi drivers to share information about road closures or areas with heavy traffic congestion.
  • Managed teams of drivers, shift schedules and reservation calendars.
  • Streamlined dispatch communications by using an organized system for logging call information and updating statuses promptly.
  • Operated party vehicles, buses and town cars.
  • Stayed up to date on local events and attractions to provide knowledgeable recommendations for tourists or new residents.
  • Fostered positive relationships with hotel staff members which led to an increase in referrals, thereby improving overall business opportunities.
  • Accepted payments and provided receipts for fares to keep accurate records of transactions.
  • Followed road rules to protect passengers and prevent accidents.
  • Helped passengers with questions or area information such as points of interest and entertainment options.
  • Offered above-and-beyond service to every rider to encourage repeat business.
  • Handled upkeep for taxi, added fuels, cleaned exterior, and sprayed out interior.
  • Managed preventive maintenance on vehicle to maintain optimal condition.
  • Frequented high-volume areas such as airports and bars to pick up spontaneous fares.
  • Controlled operation of taximeter to accurately track distances and fares.
  • Obtained fares from passengers, issued change and secured cash from theft.
  • Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
  • Used mobile application to connect with customers, track distances and report locations.

Owner

Royal Taxi
08.1999 - 07.2003
  • Self-employed with Royal Taxi in Macomb, IL and Colchester, IL for 4 years.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Researched target market to discover customer needs and analyze competitor trends.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Trained and developed team members to build human capital.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
  • Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
  • Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
  • Managed large budgets, collaborating with other departments to eliminate redundancies.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reported issues to higher management with great detail.

Student

Spoon River College
08.2018 - 08.2018
  • Went to Spoon River College School to get CDL Class A license in 2018.
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
  • Completed rigorous readings as directed to support unit learning goals.
  • Brought new perspectives to classroom discussions with materials found during independent research.
  • Studied topics using scientific methods to contribute to ongoing research.
  • Utilized professor office hours to clarify topics needing elaboration.

Company Driver

Logixtrek
10.2023 - 05.2024
  • Worked as a CDL Class A Company Driver for Logixtrek from October 2023 to May 2024.
  • Performed daily vehicle inspections before and after trips.
  • Maintained impeccable driving record and history of zero incidents.
  • Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
  • Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
  • Successfully navigated challenging weather conditions while maintaining strict adherence to safety guidelines.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Managed time effectively to meet or exceed deadlines for scheduled pickups and deliveries without compromising quality or safety standards.
  • Transported items to and from company site with focus on safety and efficiency.
  • Conformed to all DOT rules and regulations.
  • Operated with safety and skill to avoid accidents and delays.
  • Reduced risk of accidents by strictly following company policies on safe driving practices and attending regular safety meetings.
  • Communicated proactively with dispatchers regarding any delays or issues encountered en route for prompt resolution.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Contributed to cost reduction efforts by optimizing routes and minimizing fuel consumption in daily operations.
  • Developed strong relationships with customers by addressing concerns promptly, leading to increased trust in the company''s services.
  • Transported clients between locations with focus on safety and timely route completion.
  • Maintained accurate records of deliveries, including proof of delivery documents for timely billing and dispute resolution.
  • Enhanced company reputation through courteous and professional interactions with clients during pick-ups and dropoffs.
  • Adhered to all federal, state, and local regulations governing commercial transportation, ensuring compliance and avoiding costly penalties.
  • Ensured the safety of transported goods by conducting regular vehicle inspections and adhering to maintenance schedules.
  • Minimized downtime due to mechanical failures by keeping vehicles properly maintained according to manufacturer recommendations.
  • Cultivated passenger satisfaction, safety and loyalty throughout each trip.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Assisted in training new drivers on company policies, procedures, and route familiarization, ensuring seamless integration into the team.
  • Collaborated with team members to plan optimal routes for multi-stop deliveries, maximizing productivity while meeting service standards.
  • Improved customer satisfaction by maintaining punctual delivery schedules and ensuring proper handling of goods.
  • Streamlined delivery processes through effective coordination with dispatchers, warehouse personnel, and customers.
  • Participated in ongoing training programs to stay current on industry best practices and maintain a high level of driving proficiency.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Researched and adhered to planned highly efficient routes to optimize schedules.
  • Supported warehouse staff in inventory management activities when not engaged in driving duties, contributing to overall operational efficiency.

Company Driver

US Express Carriers LLC
09.2022 - 06.2023
  • Worked as a CDL Class A Company Driver for US Express Carriers LLC from September 2022 to June 2023.
  • Performed daily vehicle inspections before and after trips.
  • Maintained impeccable driving record and history of zero incidents.
  • Completed daily pre-trip inspections as required by DOT regulations, identifying potential issues before they became critical problems.
  • Promoted a positive company image by maintaining a clean and professional appearance both on and off the road.
  • Successfully navigated challenging weather conditions while maintaining strict adherence to safety guidelines.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Managed time effectively to meet or exceed deadlines for scheduled pickups and deliveries without compromising quality or safety standards.
  • Transported items to and from company site with focus on safety and efficiency.
  • Conformed to all DOT rules and regulations.
  • Operated with safety and skill to avoid accidents and delays.
  • Reduced risk of accidents by strictly following company policies on safe driving practices and attending regular safety meetings.
  • Communicated proactively with dispatchers regarding any delays or issues encountered en route for prompt resolution.
  • Assisted with loading and unloading tasks, ensuring efficient turnaround times at customer locations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Contributed to cost reduction efforts by optimizing routes and minimizing fuel consumption in daily operations.
  • Developed strong relationships with customers by addressing concerns promptly, leading to increased trust in the company''s services.
  • Transported clients between locations with focus on safety and timely route completion.
  • Maintained accurate records of deliveries, including proof of delivery documents for timely billing and dispute resolution.
  • Enhanced company reputation through courteous and professional interactions with clients during pick-ups and dropoffs.
  • Adhered to all federal, state, and local regulations governing commercial transportation, ensuring compliance and avoiding costly penalties.

Company Driver

Wolf River Express
09.2021 - 08.2022
  • Worked as a CDL Class A Company Driver for Wolf River Express from September 2021 to August 2022.

Company Driver

CFI Trucking
05.2020 - 08.2021
  • Worked as a CDL Class A Company Driver for CFI Trucking from May 2020 to August 2021.

Education

High School Diploma -

WEST HIGH SCHOOL
DAVENPORT, IA
01.1984

Certification

CDL CLASS A, SPOON RIVER COLLEGE, 2018

Drivinghistory

  • CFI TRUCKING, CDL CLASS A, COMPANY DRIVER, 05/2020, 08/2021
  • WOLF RIVER EXPRESS, CDL CLASS A, COMPANY DRIVER, 09/2021, 08/2022
  • US EXPRESS CARRIERS LLC, CDL CLASS A, COMPANY DRIVER, 09/2022, 06/2023
  • LOGIXTREK, CDL CLASS A, COMPANY DRIVER, 10/2023, 05/2024

Timeline

Company Driver

Logixtrek
10.2023 - 05.2024

Company Driver

US Express Carriers LLC
09.2022 - 06.2023

Company Driver

Wolf River Express
09.2021 - 08.2022

Company Driver

CFI Trucking
05.2020 - 08.2021

Student

Spoon River College
08.2018 - 08.2018

Owner

Royal Taxi
08.1999 - 07.2003

Taxi Driver

Barry's Taxi
06.1995 - 08.1998

Crew Team Member

Safeway Salvage
07.1990 - 08.1994

REBUILD PARTS

Busings Automotive Rebuilding
06.1986 - 08.1990

High School Diploma -

WEST HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Harold Steele