Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
10
10
years of professional experience
1990
1990
years of post-secondary education
Work History
Service Technician
Lewis Boiler Service
Greensboro, N.C.
03.2007 - 07.2017
Performed routine maintenance on residential and commercial boiler systems.
Diagnosed and repaired heating system malfunctions efficiently.
Installed new boilers and related equipment according to specifications.
Collaborated with team members to troubleshoot complex issues effectively.
Provided exceptional customer service by addressing client inquiries promptly.
Trained junior technicians on best practices and safety protocols.
Maintained accurate records of service calls, repairs, and parts used.
Diagnosed problems and determined solutions for various customer issues.
Repaired faulty components such as motors, pumps, valves, switches.
Troubleshot electrical circuits using schematics and diagrams.
Identified potential problems during routine inspections in order to prevent future breakdowns.
Inspected equipment for proper operation and safety hazards prior to use.
Examined previously completed work for accuracy.
Responded quickly to emergency calls from clients needing immediate assistance.
Installed new systems according to manufacturer specifications.
Trained new team members on service processes to increase productivity.
Conducted safety inspections and ensured compliance with regulations.
Communicated with clients for outstanding customer service and to increase repeat business.
Performed onsite repair of equipment at customer locations.
Conducted service appointments to diagnose and fix problems.
Logged services performed in service ticket system.
Maintained certifications and completed training on systems and components.