Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harold Whittemore

Portland,TN

Summary

Accomplished operations manager with a proven track record at Superior Electronics, consistently enhancing operational efficiency and driving customer satisfaction. Recognized for expertise in relationship building and operations management, successfully leading teams to exceed competitive market standards. Strong background in project management and client service, fostering innovative solutions and promoting dynamic team growth. Deep expertise and readiness for leadership demonstrated by track record in driving business growth and operational efficiency. Focus on team collaboration and delivering impactful results has earned reputation for reliability, adaptability, strategic vision, and effective problem-solving. Skills in business management, financial planning, and customer relations consistently contribute to organizational success. Organized and dependable candidate excelling at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Tech-savvy innovator with hands-on experience in emerging technologies, passionate about continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Leverages new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Currently seeking a full-time role that presents professional challenges while leveraging interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills, poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

25
25
years of professional experience

Work History

Owner/Manager of Operations

Superior Electronics
02.2003 - 12.2003
  • Trained and motivated employees to perform daily business functions.
  • Interacted well with customers to build connections and nurture relationships.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Cultivated and strengthened lasting client relationships using firm issue resolution and dynamic communication skills.

Field Service Engineer

Sonoscan
02.1995 - 06.2003
  • Tested equipment performance and demonstrated operation and servicing of equipment to customers.
  • Examined faulty equipment, interpreted reports, and analyzed customer complaints to diagnose equipment malfunction.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Performed onsite installation, modification, and maintenance of systems and equipment.
  • Inspected, evaluated, and calibrated electrical and mechanical systems and components.
  • Performed detailed diagnostics to accurately identify root causes and implement appropriate solutions for improved system performance.
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Senior Field Service Engineer

ASM
04.1979 - 01.1995
  • Resolved escalated customer complaints efficiently by actively listening to their concerns and providing tailored solutions that exceeded expectations.
  • Scheduled service calls according to customer location and urgency of need.
  • Mentored junior engineers, fostering a collaborative learning environment that facilitated skill development and knowledge sharing.
  • Collaborated with cross-functional teams to identify areas for improvement and develop innovative solutions for complex technical issues.
  • Tested equipment performance and demonstrated operation and servicing of equipment to customers.
  • Performed onsite installation, modification, and maintenance of systems and equipment.
  • Upgraded and modified products and handled particularly EPI, CVD, and LTO assignments.
  • Maintained a strong focus on safety and efficiency to support personnel performing skilled repairs comprehensively.

Education

Associate of Science - Senior Electronics Technologist

Arizona Technical Institute
Tempe, AZ
02-1978

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Project Management
  • Operations Management
  • Business Management

Timeline

Owner/Manager of Operations

Superior Electronics
02.2003 - 12.2003

Field Service Engineer

Sonoscan
02.1995 - 06.2003

Senior Field Service Engineer

ASM
04.1979 - 01.1995

Associate of Science - Senior Electronics Technologist

Arizona Technical Institute
Harold Whittemore