Results-driven Business Analyst with experience in analyzing business processes, identifying and documenting opportunities for improvement and implementing data-driven solutions to enhance operational efficiency and drive growth. Adept at gathering and translating business requirements into actionable insights, conducting thorough market research, and collaborating cross-functionally to achieve organizational goals. Proven ability to leverage data analysis tools and techniques to drive informed decision-making. Strong communication and interpersonal skills with a track record of effectively conveying complex information to stakeholders at all levels. Enhancing productivity and reducing costs. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
7
7
years of professional experience
Work History
Administrator
New Horizon Assisted Living
02.2022 - Current
Company Overview: United States
Generated correspondence to communicate decisions on special authorization requests to stakeholders (doctors and pharmacists) and maintained clear and concise communication
Great Input and updated special authorization request information into the business systems, facilitating streamlined claims adjudication processes, and input authorized into organizations CRM
Demonstrated excellence in fostering and sustaining business relationships, providing ongoing advice, guidance, and support to clients and stakeholders
United States
Business Analyst
7ven oaks limited
05.2023 - 10.2023
Company Overview: United Kingdom
Gathered and captured complex business requirements in the form of advanced use cases
Elicited business requirements by collaborating with stakeholders and end users and analyzed current processes to identify areas for improvement
Guided the evaluation of client requirements, current-state (as-is), and future-state (to-be) documentation using BPMN tools such as Microsoft Visio
Engaged with Subject Matter Experts (SMEs), users, product owners, developers, and quality assurance teams in the collaborative development and implementation of tax technology solutions, aimed at optimizing tax service operations
Spearheaded efficiently 2 sprint planning, backlog grooming, and retrospective meetings for two concurrent pods
Managed the execution of system testing, User Acceptance tests (UAT), User Sign Offs, integration testing, validations, data conversion activities, production cutover planning and go-live readiness activities
Proficiently documented comprehensive business requirements, utilizing artifacts such as process maps, user cases, and functional/non-functional requirements to ensure data transparency and integrity
United Kingdom
Digital Manager
Indigo Space
10.2017 - 06.2022
Worked cross-functionally with various departments on projects.
Analyzed and reported digital campaign performance with focus on program optimization.
Created engaging content optimized for specific platforms and intended audience.
Developed and executed A/B testing strategies to optimize campaign performance.
Worked with art directors to create dynamic websites.
Monitored trends in digital marketing landscape and adjusted strategies accordingly.
Designed and implemented digital, web and social strategies to align with client business goals.
Managed, coached, and developed direct reports.
Deputy Program Manager
LPM foundation
10.2017 - 06.2022
Supported project leaders through every step of projects.
Reviewed work reports and suggested process changes for improved efficiency.
Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Coached team members on productivity strategies to accomplish challenging goals.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Built teams to address project goals and objectives for multiple projects.
Developed and maintained logistics workflows, procedures and reports.
Researched industry best practices in support of training development and program content.
Education
Bachelors - Business Administration
Redeemers University
Ede, Osun State
05.2017
Skills
Business Process Analysis
Requirements Gathering
Stakeholder Engagement
Analytical Thinking and Problem Solving
Detail-Oriented
Process Documentation
Continuous improvements
Process flows
Change management
Cost estimation and reduction planning & forecasting
Good Client Relations
Great problem-solving skills
Strong interpersonal skills
User Stories
Leadership
Teamwork
Use Case Modeling
Facilitation skills
Elicitation
Jira
Confluence
Visio (BPMN)
Figma
MS Office (Word, Excel, PowerPoint)
SQL
Trello
Drawio
Balsamiq
Azure DevOps
SDLC
Agile
Scrum
Waterfall
Methodologies
SDLC
Agile
Scrum
Waterfall
Timeline
Business Analyst
7ven oaks limited
05.2023 - 10.2023
Administrator
New Horizon Assisted Living
02.2022 - Current
Digital Manager
Indigo Space
10.2017 - 06.2022
Deputy Program Manager
LPM foundation
10.2017 - 06.2022
Bachelors - Business Administration
Redeemers University
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