Senior logistics operations manager
Harold D. McDowell Jr
McDowell auto title service
Fredericksburg,VA
39
years of professional experience
Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
President / co owner
12 Years 2 Months- File and process vehicle liens for shops and storage facilities.
- Pull D.M.V. records thru NC D.M.V. abandon and theft unit.
- Attempt to contact owners to resolve financial related issues.
- If no response send certified mail as required to current registered owners in attempt to further legal actions.
- Fill any and all necessary court related documents if needed.
- Assist with court and auction proceedings.
Operations Manager
4 Years 9 Months- Attended national and regional conferences to discuss financial, staffing, goal projections, and safety concerns.
- Directed shift meetings with ( 3) operational leaders, (7) staff, and (68) contractors to discuss daily targets and agendas, along with addressing and resolving employee-related issues.
- Provided oversight over company safety guidelines.
- Assured that leadership[p have effectively managed daily communication of complaints and delivery requests to independent contract carriers and staff.
- Assisted Supervisors with hiring, recruiting, counseling, and disciplining up to terminating Distribution Center support staff and over 80 contractors when necessary.
- Provided timely follow-up and resolutions on customer-related issues, staff performance appraisals, and financials to upper management and HR.
Defense Logistics Contractor
4 Years 5 Months- Assisted Troop Subsistence Issue and Activities officer as needed / logistics facility Manager with over 20 accounts.
- Acted on behalf of Supply and Accounting techs in their absences using A.F.M.IS. Web software.
- Assisted with the incumbent training process.
- Reviewed receipt reports for errors and, when needed, performed receipt adjustments.
- Provided resolution to D.E.F.A.C. / vendor items and quantity concerns with assigned account.
- Verified and processed monthly count card closures.
Operations Manager
1 Year 3 Months- Demonstrated effective presentation skills.
- Conferred with department heads to ensure coordination of all warehouse activities.
- Restructured and improved all receiving and shipping functions.
- Provided exceptional customer service experiences for 20+ Federal facilities.
- Assisted in recruiting, hiring, and training of team members.
- Managed, trained, and motivated staff and contractors to continuously improve knowledge and abilities in our newspaper distribution field.
Operations Supervisor
1 Year 10 Months- Participated in planning personnel- safety and plant- protection activities.
- Performed routine audits on 140 employees, / 10 classifications to assure production accuracy.
- Addressed and resolved employee, union (local 639, 730) and customer related issues.
- Motivated and trained employees to maximize team productivity
- Monitored supply chain and managed logistics functions for company.
- Encouraged and promoted ideas aligned to business needs and benefits
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
Operations Manager
17 Years 5 Months- Directed warehouse activities for 50 Supervisors and personnel.
- Evaluated supervisor and employee performances.
- Interviewed new hires and administered discipline when necessary.
- Monitored safety regulations, quality control, and budgets.
- Maintained employee scheduling to balance daily operations.
Education
Certificate of Completion
HSD - Basic Studies
Skills
Floor Space Maximization
Employee Scheduling
Problem-Solving
Performance Evaluations
Employee Safety
Coaching and Motivation
Quality Management
Hiring and Training
Verbal and Written Communication
Timeline
President / co owner
McDowell auto title service
08.2014 - CurrentRead More
Operations Manager
PCF Distribution
10.2009 - 07.2014Read More
Defense Logistics Contractor
Goldbelt Hawk, Fort A.P. Hill
05.2005 - 10.2009Read More
Operations Manager
Southwest Distribution
01.2004 - 04.2005Read More
Operations Supervisor
Collington Distribution
03.2002 - 01.2004Read More
Operations Manager
Marriott Distribution
09.1984 - 02.2002Read More
Smith Business School Certificate of Completion
Certificate of Completion
Read More
Anacostia Sr. High S.E
HSD from Basic Studies
Read More