Harold Garrett
Tyler
Summary
Results-oriented professional with a strong background in operations management and staff training. Proven ability to streamline processes and improve team performance, contributing to enhanced workflow and compliance with organizational standards.
Overview
23
23
years of professional experience
Work History
Cashier/Stocker
Golay Brothers LLC/ Indian Creek Mart
Tyler, TX
07.2019 - 07.2025
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Assisted in maintaining organized checkout area, enhancing overall customer experience and satisfaction.
- Operated point-of-sale (POS) systems effectively, minimizing transaction times during peak hours.
- Collaborated with team members to streamline checkout procedures, improving workflow efficiency.
- Performed inventory control, such as counting, and stocking merchandise.
Contracts Manager
The Villages Resort
Flint, TX
02.2011 - 08.2017
- Negotiated and finalized contract terms to ensure compliance with organizational policies.
- Developed and maintained relationships with buyers to facilitate contract execution.
- Implemented process improvements that streamlined contract management workflows.
- Trained staff on contract policies and procedures, enhancing team knowledge and performance.
- Managed contract closeout procedures, ensuring all deliverables were met and any outstanding issues resolved in a timely manner.
- Provided expert guidance and training to my department on contract interpretation and application, fostering a culture of compliance within the organization.
- Managed, supervised and submitted daily as well as end of business week sales reports from 12 other company resorts ranging from $250,000 to $750,000.
Operations Manager
Starlite Satellite and Cable
Dallas, TX
02.2002 - 09.2010
- Developed training programs for staff to enhance performance and compliance with industry standards.
- Implemented safety protocols, ensuring compliance with regulatory requirements across all operational areas.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Aviation Machinist's Mate / Jet Engine Mechanich - Jet Engine Maintenance
Naval Air Station Memphis
Millington, TN03-1990
High School Diploma -
John Tyler High School
Tyler, TX05-1989
Skills
- Work ethic and integrity
- Time management skills
- Customer service excellence
- Written and verbal communication
- Staff training
- Attention to detail
- Decision making aptitude
- Reports and documents
Timeline
Cashier/Stocker
Golay Brothers LLC/ Indian Creek Mart
07.2019 - 07.2025
Contracts Manager
The Villages Resort
02.2011 - 08.2017
Operations Manager
Starlite Satellite and Cable
02.2002 - 09.2010
Aviation Machinist's Mate / Jet Engine Mechanich - Jet Engine Maintenance
Naval Air Station Memphis
High School Diploma -
John Tyler High School
Military
United States Navy/Reserve From: 11/1989 To: 08/1997