Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver
Haroldlyn Jones

Haroldlyn Jones

Omaha,NE

Summary

Adept at fostering positive customer interactions and streamlining delivery processes, I significantly enhanced team productivity at the United States Postal Service. My blend of strong organizational skills and physical stamina, coupled with a commitment to safety and efficiency, drove substantial improvements in operational workflows. Demonstrated excellence in multitasking and customer service solidifies my capability to excel in fast-paced environments. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

28
28
years of professional experience

Work History

Maintenance Laborer/Elevator Operator

United States Postal Service
06.2020 - Current

Cleaning, dusting, mopping and various other tasks. My duties for elevator operator: I would move pallets of mail from the ground floor to floors 1 and 2.

Regular Rural Carrier

United States Postal Service
05.1999 - 06.2020
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Assisted in training new employees, sharing best practices for rural carrier duties.
  • Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
  • Reduced delivery errors by maintaining an organized and up-to-date route sheet system.
  • Utilized GPS technology effectively to optimize delivery efficiency across varied geographic territories.
  • Collaborated with coworkers to handle overflow or challenging deliveries, optimizing overall team productivity.
  • Streamlined delivery processes through effective communication with supervisors and team members.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Supported USPS initiatives through participation in food drives and other charitable efforts within the community.
  • Maintained a clean driving record while navigating difficult terrain on rural routes.
  • Conducted regular vehicle inspections before starting each day''s route, identifying potential issues before they became problematic.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Handled accurate cash payments for postage and incurred fees.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Secured and properly stored packages for delivery to eliminate damage risks.
  • Demonstrated adaptability by covering other routes when necessary due to absences or scheduling conflicts.

Mail Room Clerk

Physicians Mutual Insurance Company
08.1996 - 05.1999
  • Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
  • Assisted in training new staff members, imparting best practices for effective mailroom operations and fostering a collaborative work environment.
  • Expedited outgoing mail services, ensuring timely pickup and delivery through efficient coordination with postal carriers.
  • Improved mail processing efficiency by accurately sorting and distributing incoming mail to appropriate departments.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Ensured office equipment such as postage machines was maintained regularly in order to provide uninterrupted service.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Operated postal machines, including postage meters and mail-processing machines.

Education

Benson High School
Omaha Ne
05.1993

Skills

  • Heavy lifting
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Following safety practices
  • Computer skills
  • Active listening
  • Adaptability and flexibility
  • Relationship building
  • Self motivation
  • Interpersonal skills
  • Physical stamina
  • Positive Professional Demeanor

Timeline

Maintenance Laborer/Elevator Operator

United States Postal Service
06.2020 - Current

Regular Rural Carrier

United States Postal Service
05.1999 - 06.2020

Mail Room Clerk

Physicians Mutual Insurance Company
08.1996 - 05.1999

Benson High School
Haroldlyn Jones