Haroon Aziz

Participated in various projects to enhance operational efficiency and patient care quality. Coordinated care for 9 JM Hospitalists across 8 Skilled Nursing facilities, ensuring seamless transitions from hospital to SNF or home. As a Transitions of Care (TOC) Coordinator, supported JMMG SNF Physicians, Hospitalists, and Ambulatory transitional care clinical teams, discharge planners, and caregivers. Arranged follow-up appointments and conducted medication reconciliation.

• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to

• Effectively engaged with clinical staff and patients through active listening and strong interpersonal skills
• Played a pivotal role in developing, implementing, revising, and evaluating policies and procedures to ensure operational efficiency and compliance
• Managed work schedules for a team of 37 staff members, optimizing staffing levels to meet operational demands
• Led recruitment efforts, interviewing and hiring highly skilled individuals who brought valuable expertise and dedication to their roles and performance evaluation.
• Maintained open and effective communication channels with staff and physicians to uphold high standards of patient care
• Developed and updated policies and procedures, ensuring compliance with HIPAA regulations, benefits administration, and general liability guidelines
• Successfully coordinated surgeries, managed pre-certifications, and verified insurance coverage to facilitate smooth patient experiences
• Provided oversight for the practice's budget and financial operations, implementing strategies to control expenses and enhance revenue generation.

• Ordered all office supplies and kept check on inventory levels
• Recruitment, Training, and Performance Assessment
• Developed close working relationships with front office and back office staff
• Provided outstanding support to the entire staff which helped improve process flow and boosted efficiency
• Oversaw accounting, budgeting, and financial reporting
• Created and implemented organizational policies and procedures
• Managed day-to-day operations of busy medical practice
• Oversaw accounting, budgeting, and financial reporting.
• Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
• Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.

• Recruitment, Training, and Performance Assessment
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
• Updated reports, managed accounts, and generated reports for the company database
• Managed office operations while scheduling appointments for department managers
• Maintained computer and physical filing systems.
• Assisted in organizing and overseeing assignments to drive operational excellence.