Summary
Overview
Work History
Education
Skills
Timeline
Intern
Haroon Rashid

Haroon Rashid

Middletown,DE

Summary

Driven by a results-focused approach, I leveraged teamwork and machine learning expertise at Digitizing America to enhance project outcomes and client satisfaction. My leadership as a District Area Manager at Popeyes® Louisiana Kitchen led to a significant increase in sales and customer loyalty, showcasing my ability to drive growth and foster innovation.

Overview

10
10
years of professional experience

Work History

Remote IT Tech Services

Digitizing America
07.2022 - Current
  • Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
  • Optimized digital resources through routine troubleshooting and proactive system updates.
  • Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
  • Actively contributed ideas during strategy sessions that resulted in increased member engagement.
  • Participated in ongoing professional development opportunities to expand technical knowledge base.
  • Contributed to the development of innovative tech solutions within tight deadlines, meeting client needs.
  • Improved team productivity by implementing effective time management strategies during projects.
  • Enhanced user experience by addressing and resolving technical issues promptly.
  • Facilitated brainstorming sessions for creative problem-solving, leading to successful project outcomes.
  • Streamlined communication between team members, fostering a collaborative environment for project success.
  • Trained staff members on conducting events and following safety procedures.
  • Supported event planning logistics including coordination of guest speakers and marketing materials.

Retail Store Owner

Spice Bazar Grocery Store
04.2019 - 04.2022
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
  • Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Trained and motivated employees to perform daily business functions.
  • Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
  • Developed comprehensive marketing strategies to attract new customers and retain existing ones.
  • Strengthened relationships with suppliers to negotiate better pricing, improving overall profit margins.

District Area Manager

Popeyes® Louisana Kitchen
03.2014 - 03.2019
  • Streamlined operations through the identification of inefficiencies and implementation of best practices across stores in the district.
  • Set challenging yet achievable targets for each store in the region that resulted in higher sales figures yearoveryear.
  • Drove sustainability initiatives within my jurisdiction by incorporating eco-friendly practices into daily operations at each retail establishment under my management.
  • Routinely met with store managers to review progress, troubleshoot issues, and provide strategic guidance for continuous improvement within the district.
  • Improved customer satisfaction levels by addressing complaints promptly and implementing process improvements.
  • Oversaw hiring processes at every location within my purview, ensuring top talent was recruited and retained throughout my tenure as District Area Manager.
  • Championed company culture throughout my region by exemplifying core values and emphasizing their importance to employees at every level of the organization.
  • Enhanced employee performance by providing regular feedback, coaching, and conducting performance evaluations.
  • Launched successful promotional campaigns for new product releases to drive revenue growth within the district.
  • Boosted store profitability by identifying cost-saving opportunities and implementing measures to reduce overheads across the district.
  • Increased district sales by implementing effective marketing strategies and collaborating with store managers.
  • Promoted a culture of teamwork among store employees leading to better communication, improved morale, and increased job satisfaction rates within the district.
  • Recognized and rewarded performance to motivate continued success.
  • Defined revenue and sales targets and motivated staff to exceed expectations.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.

Education

Bachelor Of Business Administration -

University of Punjab

Skills

  • Machine Learning
  • Hardware troubleshooting
  • Computer Networking
  • Mobile App Development
  • Digital design
  • Attention to Detail
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Collaboration and Teamwork
  • Computer Proficiency
  • Safety Training
  • Multitasking
  • Inventory Management
  • Team Leadership
  • Data Entry
  • Documentation and Recordkeeping
  • Decision-Making
  • Emergency Response
  • Staff Training
  • Equipment Maintenance
  • Special Needs Client Assistance
  • Customer and Service-Oriented
  • Activity Planning
  • Activities of Daily Living
  • Relationship Building
  • Excellent Communication
  • Routine Inspections
  • Activity Oversight
  • Scheduling Events and Programs

Timeline

Remote IT Tech Services

Digitizing America
07.2022 - Current

Retail Store Owner

Spice Bazar Grocery Store
04.2019 - 04.2022

District Area Manager

Popeyes® Louisana Kitchen
03.2014 - 03.2019

Bachelor Of Business Administration -

University of Punjab

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Haroon Rashid