Summary
Overview
Work History
Education
Skills
Timeline
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Haroun Zokari

Detroit,MI

Summary

With a proven track record at DQS, I enhanced inventory accuracy and optimized stock levels through innovative control systems, demonstrating strong decision-making and team collaboration skills. Achieved significant improvements in customer satisfaction and operational efficiency, showcasing my ability to manage both resources and relationships effectively.

Overview

2025
2025
years of professional experience

Work History

Inventory Manager

DQS
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.

Valet Driver

A1 Valet
  • Increased repeat business through exceptional customer interactions and professional demeanor.
  • Streamlined communication between team members using walkie-talkies, resulting in quicker response times for guest requests.
  • Ensured smooth operations, coordinating with team members for efficient vehicle movement and storage.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Supported management in resolving any guest complaints or issues related to valet services promptly and professionally.
  • Collaborated with security personnel to report suspicious activity or concerns regarding guest vehicles in a timely manner.

Driver

Uber
05.2019 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Store Manager

Vara Juice
08.2022 - 09.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Barista

Vara Juice
08.2022 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Education

Software Engineering

Henry Ford College
Dearborn, MI

Skills

  • Decision-making
  • Warehouse management
  • Paperwork reviewing
  • Critical thinking
  • Customer relationship management
  • Materials management
  • Vendor relationship management
  • Inventory control systems
  • Cost control
  • Stock rotation
  • Verbal and written communication
  • Maintaining product levels
  • Reporting processes
  • Inventory management
  • Staff management
  • Team collaboration
  • Documentation
  • Staff supervision

Timeline

Store Manager

Vara Juice
08.2022 - 09.2024

Barista

Vara Juice
08.2022 - 08.2024

Driver

Uber
05.2019 - Current

Inventory Manager

DQS

Valet Driver

A1 Valet

Software Engineering

Henry Ford College

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Haroun Zokari