Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Harout Awakian

Harout Awakian

Pasadena,CA

Summary

Experienced in delivering exceptional guest services and ensuring customer satisfaction within the hospitality industry. Utilizing effective communication and problem-solving skills to enhance guest experiences. Proven track record of collaborating with teams to maintain high service standards and adapt to changing needs.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Bartender, Event Server, Busser, Host, Dishwasher

Instawork
08.2021 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Frontrunner

Santa Anita Park
09.2021 - 02.2025
  • Clean and prep food runner area. Deliver customers food with speediness with superb customer service skills and training. Close and clean area and station after shift.

Host

The Raymond
06.2009 - 12.2009
  • Greet and seat customers with superb customer service.

Bartender

LIVE MIXX Lounge
03.2008 - 06.2008
  • Greet customers with superb customer service.Work the cash register, create and make alcoholic beverages for customers. Open and close checks. Close and clean bar.

Host, Server

Cameron's Seafood Restaurant
01.2004 - 06.2004
  • Greet and seat customers and tell them what our Restaurant has to offer with superb customer service and upselling.. Take food and drink orders from customers. Serve them and open and close checks. Work register. Clean and close register, tables, and work area after shift.

Education

General Education

Pasadena City College
Pasadena, CA
01-2029

High School Diploma - undefined

Rose City High School
Pasadena, CA
06.2004

Skills

  • Experience as Host, Server, Food Runner, Bartender
  • Superb Customer Service and Upselling Skills
  • Customer Seating
  • Team Leader and Hardworking
  • Cleaning and Sanitizing
  • Extensive Training and Experience
  • Team Player, Fast, and Always Upbeat
  • POS
  • Problem resolution
  • Conflict resolution
  • Team management
  • Basic Math
  • Planning
  • Training & Development

Certification

  • ABC Bartending | Pasadena, CA Bartenders Certificate in Mixology 2021-12
  • Efood Handlers Food Handlers Certificate in Food Handling

Languages

Armenian: Native/Bilingual

Timeline

Frontrunner

Santa Anita Park
09.2021 - 02.2025

Bartender, Event Server, Busser, Host, Dishwasher

Instawork
08.2021 - Current

Host

The Raymond
06.2009 - 12.2009

Bartender

LIVE MIXX Lounge
03.2008 - 06.2008

Host, Server

Cameron's Seafood Restaurant
01.2004 - 06.2004

High School Diploma - undefined

Rose City High School

General Education

Pasadena City College

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