Executive General Manager
Penske Cadillac of South Bay
Torrance, CA
12.2016 - 01.2025
- Worked directly with Sales, Service, Body Shop and parts departments to achieve monthly and yearly targets.
- Set project timelines and kept teams on task to complete milestones according to schedule.
- Hired and trained 30 of staff.
- Developed and rolled out new policies.
- Trained, coached and mentored staff to ensure smooth adoption of new program Project Pinnacle.
- Maximized category turnover through proactive management strategies.
- Generated and developed leads to acquire new clients.
- Incorporated suggested changes to layouts and promotions to drive sales.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Collaborated with the All Departments to ensure that the Dealership was meeting daily and monthly projections and forecasts.
- Increased profits by 60% in one year through restructure of business line.