Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Harout Gabrielyan

North Hollywood,CA

Summary

Dynamic Project Manager with proven success at Journey Builders, excelling in project management and customer service. Expert in cost estimation with over 5.5 million dollars in gross revenue in sales and quality assurance, I drive project efficiency and enhance team collaboration. Recognized for adapting sales strategies to meet client needs, resulting in improved customer satisfaction and project outcomes

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Manager/Sales Estimator

Journey Builders
Burbank, CA
05.2021 - Current
  • Monitored project progress to ensure timely delivery of all deliverables meeting quality standards.
  • Developed project plans with established timelines, assigning tasks for efficient workflows.
  • Facilitated alignment meetings among internal teams, consultants, and contractors on project objectives.
  • Conducted regular site inspections to assess quality and track project progress.
  • Forecasted and scheduled project timelines while monitoring personnel performance and cost efficiency.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assessed customer needs to provide assistance and information on product features.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Project Manager/Sales Associate

Reliable Roofing and Retrofit
Valley Village, CA
12.2020 - 05.2021
  • Monitored project progress to ensure timely deliveries of all deliverables meeting quality standards.
  • developed project plans with established timelines, assigning tasks for efficient workflows.
  • Facilitated alignment meetings among internal teams, consultants, and contractors on project objectives.
  • Conducted regular site inspections to asses quality and track progress.
  • Forecasted and scheduled project timelines while monitoring personnel performance and cost efficiency.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assessed customers needs to provide assistance and information on product features.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Quality Assurance Inspector/Payment Collector

Reliable Roofing and Retrofit
Valley Village, CA
06.2020 - 12.2020
  • Investigated customer complaints related to product quality or performance issues.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Recommended changes in methods or procedures used during the production process when necessary.
  • Recommended improvement measures to production process to meet quality control standards.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Negotiated payment arrangements with delinquent customers.
  • Collaborated with legal counsels to resolve debt disputes when necessary.

Basketball Coach/Conditioning Trainner

Lights Out Basketball
North Hollywood, CA
02.2017 - 12.2020
  • Analyzed player performance and game footage to identify areas for improvement and strategic adjustments.
  • Planned strategies and selected optimal team lineups to execute game plans.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Supervised team members during practice sessions and games to ensure safety of all participants.
  • Organized off-season conditioning programs focused on strength training and cardiovascular endurance.
  • Recruited student-athletes of highest caliber to elevate overall team performance.

Education

Some College (No Degree) - Criminal Justice

Glendale Community College
Glendale, CA

Skills

  • Project management
  • Cost estimation
  • Quality assurance
  • Customer service
  • Sales strategies
  • Team collaboration
  • Effective communication
  • Problem solving

Certification

  • Home Improvement Sales License

Languages

English
Native/ Bilingual
Armenian
Full Professional

References

References available upon request.

Timeline

Project Manager/Sales Estimator

Journey Builders
05.2021 - Current

Project Manager/Sales Associate

Reliable Roofing and Retrofit
12.2020 - 05.2021

Quality Assurance Inspector/Payment Collector

Reliable Roofing and Retrofit
06.2020 - 12.2020

Basketball Coach/Conditioning Trainner

Lights Out Basketball
02.2017 - 12.2020

Some College (No Degree) - Criminal Justice

Glendale Community College

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Harout Gabrielyan