Harper Smitheal
Fort Worth,TX
Summary
Operations professional with a track record of enhancing guest experiences in high-volume environments. Skilled in leading cross-functional teams to optimize logistics and increase revenue through service excellence. Proven ability to manage multi-site operations while controlling costs and performing under pressure. Recognized for rapid advancement into leadership roles while pursuing a full-time degree, demonstrating a strong commitment to hospitality and team culture.
Overview
6
6
years of professional experience
Work History
Production Manager
SkyCam LLC
Fort Worth, Texas
08.2025 - Current
- Promoted to Production Manager within 3 months based on performance, leadership, and initiative, while completing a full-time degree.
- Directed end-to-end operations for 3–5 live events per week across multiple cities, managing logistics, staffing, and execution to ensure on-time delivery in high-pressure environments.
- Oversaw $50K+ per event in operational spend, managing budgets, vendor coordination, and resource allocation to maintain cost efficiency and execution quality.
- Led 3+ crews (15–20+ personnel weekly), establishing accountability and communication standards that ensured consistent performance across concurrent productions.
- Served as primary liaison between executives, broadcast partners (ESPN, FOX, NFL Network), and on-site teams, aligning stakeholders for seamless event execution.
- Optimized national travel, lodging, and transportation logistics across concurrent events, reducing inefficiencies and preventing disruptions to production timelines.
- Negotiated vendor and equipment partnerships, balancing cost control with reliable, on-time delivery of critical resources.
Production Coordinator
SkyCam LLC
Fort Worth, Texas
05.2025 - 08.2025
- Facilitated the formation and communication of teams with private contractors under tight deadlines.
- Conducted negotiations with hotel vendors, securing preferable rates resulting in savings exceeding $15,000.
- Designed a transportation cost-control system that reduced budget variance by 5%, improving financial predictability across multiple concurrent projects.
- Coordinated production schedules to ensure timely project delivery.
Cryotherapy Technician
CryoFit - Austin
Austin, TX
05.2020 - 08.2022
- Contributed to over $100,000 in first-year revenue by delivering personalized guest experiences that increased client retention and repeat bookings.
- Generated ~$36,000 in recurring annual revenue by independently acquiring and converting 6 new members through relationship-building and local networking.
- Executed safe operation of advanced cryotherapy systems and chemical handling protocols, maintaining a zero-incident safety record.
- Led solo weekend operations, managing end-to-end facility performance including sales, client experience, and service execution.
Education
BBA - Supply Chain Management
Texas A&M University
College Station, TX12-2025
Skills
- Supply chain management
- Budget management
- Vendor negotiation
- Team leadership
- Event logistics
- Client relations
- Microsoft Office
Timeline
Production Manager
SkyCam LLC
08.2025 - Current
Production Coordinator
SkyCam LLC
05.2025 - 08.2025
Cryotherapy Technician
CryoFit - Austin
05.2020 - 08.2022
BBA - Supply Chain Management
Texas A&M University