Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harper Wright

Saint Joseph,MN

Summary

Dedicated and dynamic professional with proven expertise in hospitality service and sanitizing, honed at Taco Johns and a Soccer Complex's Concession Stand. Excelled in enhancing customer engagement through exceptional service and communication skills. Adept at fellow workers to exceed cleanliness standards, significantly improving customer satisfaction. Demonstrated ability to master new skills rapidly, contributing to efficient and high-quality service delivery.

Overview

3
3
years of professional experience

Work History

Crew Member

Taco Johns
07.2023 - Current
  • Operated cash register to ring up final bill and process various forms of payment.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Worked front counter, drive-thru and other areas.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.

Concessions Worker

Soccer Complex
04.2022 - Current
  • Monitored inventory and notified management of deficiencies or shortages.
  • Consistently provided friendly service to promote better customer engagement.
  • Responded to customer complaints to help resolve issues.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Maintained clean, organized workspace according to operational standards.
  • Worked with team to provide stellar service during busy periods and meet customer demands.

Education

High School Diploma -

Bishop LeBlond High School
Saint Joseph, MO
05-2025

No Degree -

Missouri Western State University
Saint Joseph, MO
05-2025

Skills

  • Cooking
  • Sanitizing
  • Cleaning
  • Verbal and written communication
  • Hospitality service expertise
  • Company standards

Timeline

Crew Member

Taco Johns
07.2023 - Current

Concessions Worker

Soccer Complex
04.2022 - Current

High School Diploma -

Bishop LeBlond High School

No Degree -

Missouri Western State University
Harper Wright