Summary
Overview
Work History
Education
Skills
Related Experience
Languages
Timeline
Generic

Harpreet Budwal

Manassas,VA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience

Work History

Used Car Director

Koons Hyundai
09.2023 - 03.2024
  • Planned forecasts and sales objectives using sales assumptions based on prior sales, local economic outlooks and industry factors.
  • Implemented efficient reconditioning processes that reduced turnaround time on incoming vehicles while maintaining high-quality standards.
  • Optimized trade-in evaluation procedures to maximize value for both dealership and customers, improving customer retention rates.
  • Streamlined inventory management processes, ensuring optimal levels of stock availability and reducing carrying costs for the dealership.

Sales Manager's Assistant

Koons Chrysler Dodge Jeep Ram
03.2022 - 09.2023
  • Assisted sales managers with special tasks on daily basis.
  • Assisted sales managers in building leases quotes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed new car inventory and pricing on dealer websites.

Sales Manager

Priority Nissan Mazda
07.2019 - 11.2021
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased Mazda Sales and went from last to first place in our district by developing and implementing effective sales strategies.
  • #1 for Mazda Miata Sales in the US for 2020

Sales Manager

Dulles Motorcars Chrysler Dodge Jeep Ram
07.2016 - 07.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Sales Consultant

Dulles Motorcars Chrysler Dodge Jeep Ram
01.2015 - 06.2016
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.


Sales Consultant

Koons Chevy Buick GMC
04.2014 - 10.2014
  • Assisted customer in purchasing the vehicle that best fit their needs
  • Achieved and maintained a certification in GM
  • Maintained CSI at above regional level.

Internet Sales Manager/Sales Consultant

Dulles Motorcars Kia And Subaru And CDJR
11.2012 - 01.2014
  • Assisted customers in purchasing the vehicle that best fits their wants and needs
  • Achieved and maintained a certification in Kia, Subaru, and FCA
  • Maintained an average of $2100 PVR
  • Certified TrueCar point of contact, worked with TrueCar customers and assisted them in finding the perfect vehicle.

Internet Sales Manager

Koons Chevy Buick GMC
10.2010 - 11.2013
  • Assisted sales managers in contacting interested clients to generate appointments
  • Helped to generate 300-400 appointments per month
  • Achieved and maintained a less than 10 minute response time
  • Helped the dealership maintain a 20% closing ratio


Sales Consultant

Koons Chevy Buick GMC
07.2010 - 10.2010
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Achieved and maintained a certification in FCA and GM.

Education

Northern Virginia Community College
Annandale, VA

Skills

  • Managing operations
  • Customer Relationship Management
  • Operations Management
  • Employee performance assessment
  • Pricing strategy
  • Vehicle appraisal

Related Experience

  • Internet Sales Director, Sterling, VA, 11/2014 - Present, Managed an internet team of 4 people, Doubled the internet appointments per month, Increased closing ratio for internet leads from 7% to 10%
  • Sales Consultant - Koons GM Corner, Vienna, VA, 04/2014 - 10/2014, Assisted customer in purchasing the vehicle that best fit their needs, Achieved and maintained a certification in GM, Maintained CSI at above regional level
  • Internet Sales Manager/Sales Consultant - Dulles Motorcars, Leesburg, VA, 11/2012 - 01/2014, Assisted customers in purchasing the vehicle that best fits their wants and needs, Achieved and maintained a certification in Kia, Subaru, and Chrysler, Maintained an average of $2100 per copy, Certified TrueCar point of contact, worked with TrueCar customers and sent them offers
  • Internet Sales Manager - Koons GM Corner, Vienna, VA, 10/2010 - 11/2013, Achieved and maintained a less than 10 minute response time, Generated 300-400 appointments per month, Assisted sales managers in contacting hot and working customers to generate appointments, Helped the store maintain a 20% closing ratio
  • Sales Consultant - Koons GM Corner, Vienna, VA, 07/2010 - 10/2010, Assisted customers in purchasing the vehicle that best fits their wants and needs, Achieved and maintained a certification in Chrysler and GM

Languages

Punjabi
Native or Bilingual
Hindi
Professional Working

Timeline

Used Car Director

Koons Hyundai
09.2023 - 03.2024

Sales Manager's Assistant

Koons Chrysler Dodge Jeep Ram
03.2022 - 09.2023

Sales Manager

Priority Nissan Mazda
07.2019 - 11.2021

Sales Manager

Dulles Motorcars Chrysler Dodge Jeep Ram
07.2016 - 07.2019

Sales Consultant

Dulles Motorcars Chrysler Dodge Jeep Ram
01.2015 - 06.2016

Sales Consultant

Koons Chevy Buick GMC
04.2014 - 10.2014

Internet Sales Manager/Sales Consultant

Dulles Motorcars Kia And Subaru And CDJR
11.2012 - 01.2014

Internet Sales Manager

Koons Chevy Buick GMC
10.2010 - 11.2013

Sales Consultant

Koons Chevy Buick GMC
07.2010 - 10.2010

Northern Virginia Community College
Harpreet Budwal