Summary
Overview
Work History
Education
Skills
Timeline
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Harpreet Dyal

Tracy,CA

Summary

Highly skilled and detail-oriented QA Analyst with 7 years of experience in software testing and quality assurance. Proficient in designing test plans, executing test cases, and identifying software defects. Strong problem-solving abilities and excellent communication skills. Committed to delivering high-quality products and ensuring customer satisfaction.

Overview

8
8
years of professional experience

Work History

QA Engineer

KriKey
San Francisco, CA
01.2018 - 02.2023
  • Conducted end-to-end testing of an AR mobile gaming app on iOS, Android, and web platforms
  • Performed comprehensive game testing before weekly releases
  • Identified and reported bugs by opening Jira tickets and preparing detailed reports
  • Contributed to the development and execution of test plans for new games and features
  • Wrote, maintained, and executed test cases for thorough quality assurance
  • Conducted Smoke, Regression, and functional testing using iOS and Android devices
  • Collaborated closely with project managers and developers, effectively managing multiple priorities
  • Contributed to root cause analysis to identify underlying reasons for failures and errors
  • Created and maintained well-organized and efficient manual test cases
  • Documented testing procedures for developers and future testing purposes
  • Managed daily needs of internal and external QA teams
  • Thrived in fast-paced environments, delivering results within strict timelines
  • Identified issues, analyzed information, and provided effective solutions to problems
  • Developed testing protocols to standardize the testing process across different projects.

QA TESTER

CASTLIGHT
San Francisco, CA
10.2017 - 01.2018
  • Conduct thorough testing of Castlight's mobile applications on both Android and iOS platforms
  • Develop and execute comprehensive test plans and test cases to validate the functionality, usability, and performance of the mobile applications
  • Collaborate with the development team to understand requirements and provide feedback on design and usability aspects
  • Perform functional, regression, and compatibility testing on multiple devices and operating system versions
  • Identify, document, and track defects using appropriate defect tracking tools
  • Work closely with cross-functional teams to troubleshoot and resolve issues, ensuring a smooth user experience.

ASSOCIATE TEST ENGINEER

FITBIT
San Francisco, CA
06.2017 - 09.2017
  • Conducted thorough testing of different firmware versions on Fitbit's upcoming devices, focusing on identifying high-priority defects and issues on a day-to-day basis
  • Tested Fitbit applications on various generations of Android and iOS platforms to ensure compatibility and functionality across different devices
  • Performed extensive compatibility testing with diverse mobile handsets to verify that all functionalities functioned as expected
  • Played a key role in creating Requirement Traceability Matrix, test plans, and test scenarios to establish clear guidelines and ensure comprehensive test coverage
  • Tested the application under different network conditions and varying internet speeds, including Bluetooth and Wi-Fi, to assess performance and reliability
  • Verified application functionality on different mobile platforms, including iOS and Android devices, to guarantee a consistent user experience
  • Logged encountered defects in the application using JIRA during test cycles and conducted thorough fix verification to ensure successful resolutions
  • Regularly participated in weekly status meetings, providing progress updates and effectively communicating any project-related issues to the team
  • Performed a range of tests, including smoke testing, UI testing, functional testing, and regression testing, to ensure the overall quality and stability of the application.

QUALITY ASSURANCE ENGINEER

The Doctors Company
Napa, CA
05.2015 - 07.2017
  • Collaborated with Doctors Company, a physician-owned medical malpractice insurer, on various modules including CRM, policy management for different products, billing, claims, direct sales, employee management and web applications
  • Contributed to projects utilizing the SDLC Agile methodology, ensuring efficient and iterative development processes
  • Conducted comprehensive reviews of application BRDs, functional requirements, and design documents to create effective test cases and test scenarios
  • Played a key role in developing detailed test plans, test cases, and test scripts using QC for functional and regression testing, as well as designing test cases for integration testing
  • Participated in a range of testing activities, including functional testing, system testing, integration testing, regression testing, and user acceptance testing
  • Utilized an on-time defect tracking tool to efficiently capture, maintain, and track defects throughout the testing process
  • Provided testing support, conducted troubleshooting, and performed issue analysis to ensure smooth testing operations
  • Actively attended defect review meetings and contributed to the preparation of reports and analysis of test results
  • Engaged in regression testing and web performance testing after every build migration, ensuring the continued stability and performance of the application
  • Regularly participated in daily status meetings, providing updates on testing progress and discussing any pertinent project-related matters.

Education

Pharmacy Technician

Boston Reed
Fresno, CA

Skills

  • Mobile & web technologies
  • Regression testing, Functional testing, UAT testing, Quality Assurance, Documentation,Configuration and Troubleshooting
  • Attention to Detail, Team Collaboration
  • Test Plan Development, Software Development Life Cycle, Test Plans and Test Methodologies, Defect Tracking and Reporting, Root Cause Identification
  • Tools - App Center, QTP, QC, Test Rails, Bug fender, Crashlytics, Charles Proxy, Android Studio, Confluence, Jira, Bugzilla, QC

Timeline

QA Engineer

KriKey
01.2018 - 02.2023

QA TESTER

CASTLIGHT
10.2017 - 01.2018

ASSOCIATE TEST ENGINEER

FITBIT
06.2017 - 09.2017

QUALITY ASSURANCE ENGINEER

The Doctors Company
05.2015 - 07.2017

Pharmacy Technician

Boston Reed

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Harpreet Dyal