Harpreet Grewal
Fremont,CA
Summary
Dynamic and results-driven QA Lead with extensive experience in wearables testing, team leadership, and end-to-end quality assurance strategies. Proven expertise in integrating AI-driven workflows using Devmate, Metamate, and Bugmate to automate test case writing, flow validation, and bug retesting. Skilled in leveraging analytical agents to generate data-driven insights and publish automated quality reports while driving test innovation and implementing best practices for flawless product performance. Committed to leading cross-functional teams, defining scalable test strategies, and enhancing product quality through rigorous methodologies, while proactively identifying technical challenges and fostering collaboration between development and QA teams for seamless product launches.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Technical Lead
HCL Tech (Meta)
Burlingame, CA, USA
12.2024 - Current
- Took the lead on testing core Facebook and Messenger apps, making sure every new feature and update worked smoothly before reaching millions of users
- Define testing strategies for wearables like smart glasses to ensure functionality, usability, and performance
- Directed and coordinated QA testing across multiple operating systems (iOS, Android), covering a wide range of device models and OS versions
- Worked on different AI agents, Devmate, Bugmate, Metamate, Analytical agent, for separate tasks like creating schedules, running test cases, creating test cases, creating reports, retesting the bugs
- Create and implement QA strategies, processes, standards and best practices to improve software quality
- Managed and guided an offshore QA team, setting priorities, keeping everyone aligned, and making sure deadlines were met without compromising quality.
- Creating the weekly reports and share that with stakeholders
- Collaborated closely with cross-functional teams including developers, product managers, and UX designers to identify, prioritize, and resolve defects before production release
- Develop and execute software tests to identify software problems and their causes.
- Develop comprehensive test plans, test cases, and test scripts based on business requirements and technical specifications
- Keep up to date with industry trends, tools, and emerging technologies to enhance testing methodologies
- Logged the bugs in the Bug maker and rage shake and follow up on the Bugs and closed them with proper attachments and logs
Sr Quality Engineer
PennyMac
Agoura Hills, CA, USA
04.2023 - 11.2024
- Developed detailed user stories, acceptance criteria, and mockups for new features, resulting in a 20% reduction in development time.
- Cultivated business partnerships increasing client satisfaction scores by 15%
- Planned and facilitated meetings bi-weekly meetings, resolving 95% of reported issues within the same sprint.
- Developed comprehensive process documentation, enhancing team productivity by 10%.
- Partnered with software development team to design custom applications and trackers to meet client needs.
- Strong knowledge of mortgage software applications and industry regulations
- Worked on Encompass tool to process the loan and going under different millstones to complete the loan process.
- Analytical mindset for problem-solving and defect tracking.
Sr QA Engineer
YML (Y Media labs)
Redwood City, CA, USA
01.2021 - 03.2023
- Conducted thorough exploratory testing, identifying and resolving 30+ critical issues before release
- Executed compatibility testing across 5 operating systems and 10 browsers, ensuring a 99% compatibility rate.
- Performed compatibility testing on various operating systems and browsers.
- Interfaced with stakeholders to maintain product quality, resulting in a 20% increase in customer satisfaction ratings
- Mentored 10 junior QA engineers, improving their testing efficiency by 30%.
- Conducted ADA testing, ensuring 100% compliance with accessibility standards, enhancing usability for all users.
- Collaborated with development teams, resolving complex application issues and reducing resolution times by 50%.
- Conducted backend validation of data through SQL to identify discrepancies and ensure alignment with application functionality
- Proficient in API testing using Postman, leveraging its powerful features to validate endpoints, perform data-driven testing, and ensure seamless integration between applications.
- Led iOS application testing with Xcode, identifying and resolving 50+ critical bugs, ensuring high software quality.
- Conducted comprehensive QA testing with Android Studio, enhancing application performance and usability, leading to a 95% user satisfaction rate.
- Coordinated with off-site teams to ensure timely tests and smooth product releases, achieving a 100% on-time delivery rate.
- Utilized Charles Proxy for network traffic analysis and debugging, intercepting and resolving 20+ critical issues, ensuring smooth server communication.
QA Analyst
Wells Fargo & Co. Bank
San Francisco, CA, USA
05.2014 - 12.2020
- Worked for various applications as Credit card, Student Loan, Consumer deposits application and so on and focus was on testing application on different mobile devices (iPhone, Samsung, Nokia, Blackberry devices) with various versions of OS (iPhone, Android, Windows) on them to check all different UIs on various devices.
- Maintained policy, procedures, work instructions and projects for quality and continuous improvement agendas.
- Recommended improvements to systems and procedures for increased productivity.
- Developed and executed test plans, cases, and scripts to identify software problems.
- Documented test results accurately including screenshots when necessary.
- Tested functionality, performance, and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Participated in requirement gathering sessions with stakeholders to understand business needs better.
- Worked closely with developers to investigate issues reported by customers or identified during QA cycles.
- Implemented agile methodologies such as Scrum, Kanban, to facilitate faster delivery of software products.
- Completed unit and regression tests on software and individual modules.
- Maintained quality assurance procedure documentation.
Education
Bachelor of Science - Electrical, Electronics and Communications Engineering
Rajasthan University
Rajasthan, India12-2011
Diploma - Electrical, Electronics and Communications Engineering
Bangalore Institute of Technology
Bangalore, India06-2003
Skills
- QA Leadership and strategy
- AI Tools - Devmate, Analytical Agent, Metamate, Bug mate
- Product Issue Resolution and Product Planning
- Stakeholder Collaboration & Communication
- Quality Improvement Strategy & Test implementation
- Project management & Deadline Adherence
- Testing Tools - Xcode, Android Studio, API Testing (Postman/Charles Proxy), Perfecto, Device Connect, ALM, JIRA, Zypher, Test Rail, Clear quest, Encompass
- ADA testing
- Mobile Testing- iOS, Android
- Sql Server
- Smart Glasses and wearables testing
- Selenium web driver
- Agile & Process Management
- Certified Scrum Product Owner
- Self-starter, Team player, Goal oriented, Quick learner, Innovative
Certification
- CSPO (Certified Scrum Product Owner), Scrum Alliance
- Agile Project Management with Jira Cloud, https://www.linkedin.com/learning/agile-project-management-with-jira-cloud-1-projects-boards-and-issues
- Agile Product Owner Role: Foundations
- Google Cloud Digital Cloud Leader Cert Prep: Innovating with Google Cloud Artificial Intelligence
- Generative AI for Product Managers
Timeline
Technical Lead
HCL Tech (Meta)
12.2024 - Current
Sr Quality Engineer
PennyMac
04.2023 - 11.2024
Sr QA Engineer
YML (Y Media labs)
01.2021 - 03.2023
QA Analyst
Wells Fargo & Co. Bank
05.2014 - 12.2020
Diploma - Electrical, Electronics and Communications Engineering
Bangalore Institute of Technology
Bachelor of Science - Electrical, Electronics and Communications Engineering
Rajasthan University