Harpreet Saini
Oak Creek,WI
Summary
Dynamic professional with extensive experience at Amazon, excelling in team leadership and operational efficiency. Proven track record in staff training and development, enhancing service quality and productivity. Skilled in implementing performance metrics and fostering a collaborative environment, driving accountability and continuous improvement in fast-paced settings.
Diligent with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Amazon
04.2023 - Current
- Led team to improve operational efficiency through streamlined processes and enhanced communication.
- Developed training programs for new staff to ensure consistent service quality and adherence to standards.
- Implemented performance metrics to monitor team productivity and drive accountability in daily tasks.
- Coordinated cross-departmental initiatives to align strategic goals and improve overall business performance.
- Mentored junior employees, fostering professional growth and enhancing team capabilities within the organization.
- Led team of associates to enhance operational efficiency and meet performance targets.
- Developed training programs to improve staff productivity and ensure compliance with safety standards.
- Implemented process improvements that reduced bottlenecks in daily operations, increasing workflow efficiency.
Warehouse Worker
Amazon
05.2021 - Current
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Implemented inventory tracking systems, ensuring accurate stock levels and timely replenishments.
- Trained new team members on safety protocols and best practices for warehouse operations.
- Monitored quality control processes, identifying discrepancies and implementing corrective actions.
- Coordinated shipping schedules, optimizing delivery timelines and resource allocation.
- Consistently lifted materials weighing as much as 50 pounds.
Manger
Bp Gas Station
05.2016 - 04.2021
- Led cross-functional teams to streamline operational workflows and enhance productivity.
- Developed and implemented strategic plans to improve departmental efficiency and reduce costs.
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Analyzed project outcomes to identify areas for improvement and drive process enhancements.
- Coordinated resource allocation and scheduling to optimize project execution timelines.
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Managed staff scheduling to optimize workforce efficiency and service delivery.
- Implemented training programs for new employees, enhancing team performance and customer service skills.
- Developed inventory management processes, reducing waste and improving stock accuracy.
Cashier
Bp Gas Station
09.2014 - 04.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Learned cash handling procedures and followed security protocols diligently.
- Maintained accurate cash drawer while adhering to company policies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new staff on operational procedures and customer interaction techniques.
Education
Associate of Applied Science - Web Development And Software Developer
Milwaukee Area Technical College
Milwaukee, WI03-2026
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Operations management
Languages
Hindi
Full Professional
Punjabi
Native or Bilingual
Urdu
Full Professional
English
Full Professional
Timeline
Assistant Manager
Amazon
04.2023 - Current
Warehouse Worker
Amazon
05.2021 - Current
Manger
Bp Gas Station
05.2016 - 04.2021
Cashier
Bp Gas Station
09.2014 - 04.2021
Associate of Applied Science - Web Development And Software Developer
Milwaukee Area Technical College