HARPREET SEKHON

• Directed dispatching, routing and tracking of fleet vehicles.
• Routing trips for full truckload, LTL and Homepatient deliveries.
• Scheduling drivers to make deliveries and pickup shipments from customers.
• Planned, coordinated and tracked daily route assignments to drivers efficiently.
• Recorded and maintained all load and tracking data into computerized dispatch system.
• Maintaining professional relationships with customers via phone and email.
• Arranging pickup and delivery timings with receivers and shippers and discussing any special handling issues
• Using load link software to find new loads.
• Updating customers with driver's Eta's and Location.
• Checking daily Pod's and paperwork .

• Record all the calls
• Proactively address problems and suggest solutions
• Receive and dispatch orders
• Assess situation and prioritize calls
• Oversee the route of field units and track delivery status of products
• Coordinate schedule in the most effective manner
• Inform field units about orders and traffic
• Track and update call logs and data in software programs
• Provide reports to upper management.

• Scheduling drivers to make deliveries and pickup shipments from customers.
• Planned, coordinated and tracked daily route assignments to drivers efficiently.
• Recorded and maintained all load and tracking data into computerized dispatch system.
• Maintaining professional relationships with customers via phone and email.
• • Arranging pickup and delivery timings with receivers and shippers and discussing any special handling issues
• Using load link software to find new loads.
• Updating customers with driver's Eta's and Location.
• Checking daily Pod's and paperwork.

• Scheduling drivers to make deliveries and pickup shipments from customers.

• Planned, coordinated and tracked daily route assignments to drivers efficiently.

• Recorded and maintained all load and tracking data into computerised dispatch system.

• Maintaining professional relationships with customers via phone and email.

• Arranging pickup and delivery timings with receivers and shippers and discussing any special handling issues

• Using load link software to find new loads.

• Updating customers with driver's Eta's and Location

.• Checking daily Pod's and paperwork.

• Make reservations and assessing fares.
• Ticketing and complete daily sales reports.
• Check in passenger, weigh the baggage, calculate any excess baggage charges and process payment.
• Provide outstanding customer service answering general inquiries at the airport.
• Assist passengers requiring special handling.
• Handle and resolve customer complaints

• Internal communication - Inventory management
• Daily maintenance and cleanliness
• Managing crew
• Training new employees
• Manage cash register
• Responded to and resolved customer questions and concerns.
• Completed store opening and closing procedures and balanced tills.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Helped store management meet standards of service and quality in daily operations.
• Applied security, safety and loss prevention strategies during shifts.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.