HARPREET SINGH
Palatine,IL
Summary
Business Development expertise and with 12 years of experience in Business Banking and retail Banking.. Recognized for consistently achieving high achievements in sales targets and cross-selling bank products. Driven to bring value through extended knowledge of financial products, services, and branch operations. Skilled at helping local businesses and community to assist meet financial needs by developing customized product and service solutions. Well-versed in solving complex financial problems. Good communication, multitasking and conflict resolution skills. Experienced Business Banking and proven leader at building vibrant businesses by developing new prospects and business relationship and managing customers relationship and growing clientele. Dedicated team player with extreme knowledge Business banking and Consumer banking services. Demonstrated leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Development Officer
International Bank Of Chicago
03.2022 - Current
- Strong marketing, business development/sales and negotiating skills
- Represented bank at community events to establish strong ties and promote business
- Provided leadership and direction to grow team portfolio and increase revenue.
- Generated new business with marketing initiatives and strategic plans.
- Facilitated robust networking within industry events, establishing beneficial connections for future collaborations.
- Managed multiple tasks/projects and deadlines simultaneously
- Negotiated prices, terms of sales and service agreements.
- Strong problem-solving and decision-making skills
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Built diverse and consistent sales portfolio.
- Experienced with Merchant Services and Payroll services.
- Experienced in Business lending and consumer lending.
- Set and achieved company defined sales goals.
- Collaborated with credit analysts to expedite loan approvals, ensuring timely access to funds for clients.
- Built relationships with customers and community to promote long term business growth.
- Developed new sales strategies to target untapped markets, resulting in increased revenue generation.
- Attended monthly sales meetings and quarterly sales training
- Met existing customers to review current services and expand sales opportunities.
Personal Banker
Citi Bank
10.2017 - 03.2023
- Conducted detailed financial reviews for business clients and consumer clients to help appropriate products to fit client's needs.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Developed top-performing teams, leading to increased branch efficiency and positive customer feedback.
- Developed and implemented marketing and business plans.
- Committed and achieved weekly, monthly and quarterly and annual sales goals.
- Assisted with Branch Audits with accuracy and completing on time.
- Established rapport with new clients to increase satisfaction and loyalty.
- Worked closely with management to strategize sales techniques to increase branch production and grow branch book of business.
- Identified and capitalized on community business opportunities with effective networking.
- Provided leadership and direction to grow team portfolio and increase revenue.
- Delivered exceptional experience and maintained productive relationships with area small businesses and consumer clients.
- Highlighted values and educated clients on consumer Banking products and business products and services.
- Developed team communications and information for Bank Product promotion updates and organized daily meetings.
- Provided services to local small businesses and mid size businesses with business lending and other business financial services and solutions.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Assisted in planning portfolio growth through development of business plans in alignment with departmental budget and consistent with overall objectives.
- Generated business and acquired new customers through diverse promotional, outreach and networking strategies.
- Provided technical expertise and problem resolutions to consumer and business clients.
- Structured and finalized secured and unsecured loans.
- Delivered exceptional experience and maintained productive relationships with area small businesses and consumer clients.
- Achieved consistent recognition as top sales performer.
- Explained different types of loans pertaining to client situations.
- Implemented sales strategies that established relationships with local chamber of commerce group and realtors and other businesses.
- Monitored Lending pipelines to track and log status of loans.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Developed prospects for new loans by conducting cold calls weekly.
- Developed customized solutions of deposit, lending and other products for small business customers.
Relationship Banker
BMO Harris Bank
08.2011 - 06.2017
- Built relationships with Business clients and consumer clients to increase branch deposit growth and lending growth.
- Educate and assist clients on Business loans, Business Line of credit, home mortgage, Home equity loan and personal loans and debt consolidation solutions.
- Executed ACH payments, Business online Banking enrollment and provided dedicated support to business and consumer clients. with banking services.
- Provided service to new and existing clients banking products including consumer checking, savings, business accounts. secured and unsecured loans and lines of credit and credit cards and additional banking products.
- Networked to identify potential new clients and expand geographic territories Develop, maintain and support sale of banking products and services by generating and following up on leads. Works with prospect and existing customers to assess potential overall banking needs.
- Continually boosted branch production and revenue consistently meeting all monthly and quarterly sales goals.
- Managed customer loyalty program, including on-site evaluations, internal audits and customer surveys.
- Supported Branch operations and support branch audits and sales strategies.
- Assisted local small businesses with business lending, merchant services, Payroll services and other business financial services and solutions.
- Assisted Branch escalation complaints and helped clients to resolve their issues and achieved great evaluation on customer feedback customer NPS customer survey.
- Expanded client base by promoting new financial products and bank promotional Products.
- Assessed employee performance and developed improvement plans.
- Performed supplier risk evaluations and supported regulatory inspections.
- Developed strategic plans for day-to-day financial operations.
Education
Business Economics
William Rainey Harper College
Palatine, ILHigh School Diploma -
Palatine High School
Palatine, IL05.2006
Skills
- Analytical skills, Networking Skills
- Financial product knowledge, Payroll Services, Small Business Banking Products & services
- Industry Program Business Banking, Strategy Development
- Cash Management Services, Merchant Services
- Loan Processing, Financial Due Diligence
- Credit Solutions
- Client relationship management
- Business Loans and consumer loans expertise
- Sales expertise , Branch management , Team management,
- Client Rapport-Building
- Business Development expertise
- Sales Coaching
- Building Customized Solutions, Presentations skills
- Credit Risk Evaluation
- Developing Customer Relationships & developing new clients, Growth Portfolios and cross- selling expertise
- Refinancing options, Loans, Documentation skills
- Development Activities
- Compliance , Financial Documentation
- New Business Generation
- Financial Due Diligence
- Team coaching, Business Operations, Documentation skills
- Branch Management
- Customer Referrals
- Building customized solutions, Promote Products, Marketing, Client Rapport-Building
- Customer Needs Assessments
- Loan Documentation
- Development Activities, Build Customer Relationships
- Loan Origination
- Loan Product Sales
- Tactical Sales Planning
- Marketing Promotions, Sales Coaching, Customer Networking
- Customer Satisfaction
- Complex Problem-Solving
- Product Presentation
- Business Relationship Management
- Small Business banking Products
- Team Coaching
- Growth Portfolios
- Knowledge bank operations, policies, procedures
- SWOT Analysis,
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Professional Working
Certification
- Certified Business Analyst IT
- Scrum Master
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Officer
International Bank Of Chicago
03.2022 - Current
Personal Banker
Citi Bank
10.2017 - 03.2023
Relationship Banker
BMO Harris Bank
08.2011 - 06.2017
Business Economics
William Rainey Harper College
High School Diploma -
Palatine High School
- Certified Business Analyst IT
- Scrum Master
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