Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
19
19
years of professional experience
Work History
Administrative Assistant to Legal & Compliance/ER Attorneys
GSK (Glaxosmithkline) - RETIRED 9/2023
10.2018 - 09.2023
Provided essential administrative support to 5 attorneys (Employment Law, Trademark/LBP, Compliance) and the Diversity & Inclusion Director
The role required research utilizing a worldwide database to compare similarities of internal and competitor product names before naming a new product
Responsibilities also included coordination of GSK copywrite materials which entails reviewing and gaining approval for external requestors’ use of GSK product images in articles, essays or their other Company events
Additionally, assist the Employment Law attorney with the coordination of internal/external mediations, reduction in force activities, enforcement of confidentiality agreements with Leavers/Joiners to maintain proprietary statements of work and processing any other human resources initiatives as required.
Organized office events such as holiday parties and team-building activities, promoting a positive company culture and boosting employee morale.
Volunteered to help with special projects of varying degrees of complexity.
Executive Administrative Assistant to Senior VPR&D
GSK (Glaxosmithkline)
06.2011 - 10.2018
Supported Senior Vice President of Human Resources and other Senior Human Resources Business Leaders within the embedded HR team
This position required detailed and precise calendar management, scheduling of complex air and ground travel for both domestic and international travel which included (acquiring Visas, researching cultural norms, coordinating with global counterparts and after-hours availability to address travel emergencies); Planned and coordinated department wide group activities/meetings
Supported VP with reduction in force activities, succession planning, provided employee data reports in Workday and maintained/distributed highly sensitive and confidential employee information
Communicated efficiently, professionally and proactively with leadership team as well as stakeholders utilizing the following methods (MS Teams, email, voicemail, text, etc).
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled confidential and sensitive information with discretion and tact.
Facilitated training and onboarding for incoming office staff.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Executive Administrative Assistant to VP
GSK (Glaxosmithkline)
03.2009 - 06.2011
Provided top level support to the VP and IT HR team in performing administrative duties
This position required very detailed and complex calendar management, travel requirements and planning of departmental group activities and meetings
Responsibilities also included database management and frequent travel from RDU/Philadelphia to provide administrative support to the Vice President of Human Resources and the team in both locations
Planned social functions inclusive of departmental and divisional activities to increase engagement and employee morale.
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Executive Administrative Assistant to VP
GSK (Glaxosmithkline)
08.2004 - 03.2009
Responsibilities included supporting the VP and CEDAR team by performing administrative duties (i.e. Complex travel arrangements, managing Passport and VISAs as well as any other travel documentation needed for VP when traveling internationally, prepared travel expenses, managed department budget, answered and fielded calls, scheduled meetings and maintenance of electronic calendar)
Also responsible for managing/maintaining the integrity of the Personnel/Grievance/Employee Relations Program and Company Wide Personnel File rooms that were kept in both North Carolina and Philadelphia; performed routine file audits, coordinated and managed set up of training classes in the My Learning management database for CEDAR department
Managed the ER database where all ER cases were electronically housed for the company
Responsible for payments to AAA (American Arbitration Association) 3rd party Grievance Program for employees
Provided quarterly employee utilization charts/reports to the business heads
Updated and maintained confidential databases and records.
Coordinated events and worked on ad hoc projects.
Education
Some College (No Degree) - Secretarial/Word Processing Curriculum
HARDBARGER JR. COLLEGE OF BUSINESS
Raleigh, NC
Skills
Customer Focus
Forward-thinking
Keen Attention to Detail
Problem Solving
Report Generation (eg Workday)
Ability to set Priorities
Multi-Tasking
Organized/Resourceful/Creative
Vendor Management
Building Relationships
Project Management
Analysis & Proofreading
Proficiency in MS Office/Teams
Strong Interpersonal Skills
Microsoft Office Suite (Outlook, PowerPoint, Excel, Microsoft Word)
Workday
KRONOS
SAP
Visio
Org Plus
Developmental courses, eg Change Management, Coaching, Personal Development, Time Management
SharePoint Team Site
SKYPE
Teams (internal chat/meeting system)
WebEx
Concur
Ultipro
Workplace
ATLAS One-Note (Administrative Team Learning & Sharing-Legal database)
On-boarding Executives
Worked closely with FUSION/Mosaics ERGs in putting their culture programs in place at GSK
Pastroles
ACC STAFFING AGENCY (11/2004 - 8/2004)
SONY ERICSSON (5/1998 - 6/2004)
NORTEL NETWORKS INC (2/1996 - 5/1998)
GLAXO WELLCOME PHARMACEUTICALS (2/1986 - 6/1995)
Timeline
Administrative Assistant to Legal & Compliance/ER Attorneys
GSK (Glaxosmithkline) - RETIRED 9/2023
10.2018 - 09.2023
Executive Administrative Assistant to Senior VPR&D
GSK (Glaxosmithkline)
06.2011 - 10.2018
Executive Administrative Assistant to VP
GSK (Glaxosmithkline)
03.2009 - 06.2011
Executive Administrative Assistant to VP
GSK (Glaxosmithkline)
08.2004 - 03.2009
Some College (No Degree) - Secretarial/Word Processing Curriculum
HARDBARGER JR. COLLEGE OF BUSINESS
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