Harriet Dickerson

• Established foundational processes for business operations.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Managed day-to-day business operations.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Accomplished multiple tasks within established timeframes.
• Controlled costs to keep business operating within budget and increase profits.
• Defined clear targets and objectives and communicated to other team members.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Maintained and processed invoices, deposits, and money logs.
• Completed payroll for employees and maintained detailed records of procedures.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Reconciled and corrected issues with financial records.
• Established QuickBooks accounting system to reflect accurate financial records.
• Identified accounting errors when cross-referencing documents and database information.
• Reported financial data and updated financial records in ledgers and journals.
• Completed tax forms in compliance with legal regulations.
• Reduced financial discrepancies through transaction monitoring and management.
• Used knowledge of local laws to comply with reporting requirements.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Inspected account books and recorded transactions.
• Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
• Input financial data and produced reports using [Software].
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Tracked financial progress by creating quarterly and yearly balance sheets.
• Strengthened financial operations by conducting bank reconciliations and financial reporting.
• Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Recorded expenses and maintained accounting records.
• Offered technical support and troubleshot issues to enhance office productivity.
• Controlled finances to lower costs and keep business operating within budget.
• Managed compliance to keep organization operating within legal and regulatory guidelines.

• Distributed ballots to voters and answered questions concerning voting procedures.
• Collected necessary information from voters to determine correct voting location and ballot.
• Counted over [Number] ballots to prepare official reports of election results.
• Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
• Used [Software] to perform data entry and prepare correspondence.
• Created fair, non-partisan environment to protect free choice of voters.
• Closed [Number] voting booths by sealing ballot boxes and turning in votes.

• Answered emails with questions about our organization and directed to appropriate officers.
• Provided clerical support to coworkers by copying, emailing and filing documents.
• Entered data into system and updated membership contacts with information to keep records current.
• Provided clerical support to members by copying, emailing, forwarding, and filing documents.
• Created and updated records and files to maintain document compliance.
• Responded to emails and other correspondence to facilitate communication and enhance organization processes.
• Maintained electronic filing systems and categorized documents.
• Recorded minutes and generated documents to facilitate meetings.
• Wrote and corrected meeting minutes and updated meeting records and files to maintain compliance.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted comembers with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
• Volunteered to help with special projects of varying degrees of complexity.
• Performed research to collect and record industry data.
• Entered data into Google Drive systems and updated member contacts with information to keep records current.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Scheduled meetings and conducted follow-up emails to organization members.
• Maintained monthly report documents, meeting minutes, memos and other files.

• Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
• Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
• Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
• Met with supervisor to review procedures, report issues or concerns and receive instructions.
• Performed field staff duties critical to completing accurate count in hard-to-reach communities.
• Attended team meetings to develop job knowledge.
• Brought relevant Spanish language skills and cultural familiarity to successfully access neighborhood residents.

• Assisted with special events and programs, including running a large rummage sale, assisting with theater & musical productions, managing lunch programs, putting on school auctions, and chaperoning many field trips for preschools, elementary/middle schools and high schools.
• Helped with planning and implementation of school fundraisers to bring in needed monies for school.
• Planned and executed field trips and special events for students and teachers.
• Liaised between teachers and parents to help resolve issues or concerns.

• Maintained and processed invoices, deposits, and money logs.
• Completed payroll for employees and maintained detailed records of procedures.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Reconciled and corrected issues with financial records.
• Posted daily receipts and payments in accordance with corporate protocols.
• Established QuickBooks accounting system to reflect accurate financial records.

• Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
• Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
• Researched potential local, regional, and national funders and assisted in relationship building.

• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Assisted customers by answering questions and fulfilling requests.
• Helped customers locate items and complete purchases of bicycles, shoes, repair equipment and accessories.
• Increased sales by offering advice on purchases and promoting additional products.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

• Interacted with customers by phone or in-person to provide information about clothing, accessories and housewares.
• Managed daily retail sales in a busy Capitol Hill shop frequented by members of congress.
• Helped the owner select and buy wholesale product at the annual American Handcrafted Show in Philadelphia.

• Completed research, compiled data, updated spreadsheets, and produced timely reports.
• Prepared project presentations and reports to assist senior staff.
• Sorted and organized files, spreadsheets, and reports.

• Organized and managed catering and staff for political fundraisers for both Democratic and Republican members of congress.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.

• Completed research, compiled data, updated spreadsheets, and produced timely reports, especially in support of the assessment of weaknesses in the EPA's management of the Superfund program.
• Analyzed problems and worked with teams to develop solutions.

• Raised two well-rounded and bright children while struggling with a chronic auto-immune disorder.
• Participated in many volunteer activities requiring a multitude of skills.

• Gathered environmental data detailing water, air and soil contaminations.
• Performed environmental site assessments and provided remediation recommendations.
• Served as technical consultant on environmental policies to maintain regulatory compliance.
• Prepared detailed scientific reports or presentations based on findings.
• Conducted hazardous waste management studies at Superfund and other sites.

Managed the lab for both the air and water teams, within the facility and out in the field for air quality audits and wastewater treatment plant compliance testing.