Summary
Overview
Work History
Skills
Timeline
Generic

Harriet Freeman

Houston,TX

Summary

Dynamic professional with a proven track record in customer service and patient care, notably at Y & R Clothing. Excelled in cross-selling strategies and team collaboration, enhancing customer satisfaction and operational efficiency. Skilled in meal preparation and personal hygiene assistance, achieving significant improvements in client well-being. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Clothing Sales Associate

Y & R Clothing
03.2023 - 06.2024
  • Assisted customers with selecting clothing items and accessories based on individual needs.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Developed loyal customer base by providing excellent customer service.
  • Developed strong product knowledge to recommend suitable clothing options based on customers'' needs, preferences, and desired fit.
  • Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.

Home Care Provider

Christian Provider Service
10.2022 - 01.2024
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
  • Monitored progress and documented patient health status changes to keep care team updated
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.

Home Health Aide

Emmanuel Home Healthcare
07.2013 - 10.2022
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Food Preparation Worker

Big Easy Express
01.2013 - 10.2014
  • Managed inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Followed recipe guidelines meticulously, ensuring a consistent flavor profile for signature dishes.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.

Food Service Worker

Lyriq's Cafe
01.2011 - 10.2013
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Developed and maintained positive relationships with customers to enhance service.

Delivery Driver Helper

UPS
10.2010 - 09.2011
  • Reduced loading time for trucks by efficiently sorting and stacking packages according to the delivery sequence.
  • Maximized delivery accuracy by double-checking addresses on packages against the manifest before loading onto the truck.
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
  • Optimized package retrieval at each stop through a thorough understanding of the truck''s layout and organization of packages according to delivery sequence

Restaurant Hostess

Chedders
09.2007 - 08.2008
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Checked in with servers to confirm preparedness before seating customers.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Collected information from arriving customers to seat groups or place them on waitlist
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow

Skills

  • Cross-selling strategies
  • Team player attitude
  • Product processing
  • Cash handling proficiency
  • Customer Needs Assessment
  • Fashion Knowledge
  • Store maintenance
  • Housekeeping tasks
  • First aid and safety
  • Meal Preparation
  • Patient Care
  • Dressing assistance
  • Personal Hygiene Assistance

Timeline

Clothing Sales Associate

Y & R Clothing
03.2023 - 06.2024

Home Care Provider

Christian Provider Service
10.2022 - 01.2024

Home Health Aide

Emmanuel Home Healthcare
07.2013 - 10.2022

Food Preparation Worker

Big Easy Express
01.2013 - 10.2014

Food Service Worker

Lyriq's Cafe
01.2011 - 10.2013

Delivery Driver Helper

UPS
10.2010 - 09.2011

Restaurant Hostess

Chedders
09.2007 - 08.2008

Similar Profiles

CREATE PROFILE
Harriet Freeman