Summary
Overview
Work History
Education
Skills
Keypropositions
References
Work Preference
Accomplishments
Timeline
HARRIETT RUSSELL

HARRIETT RUSSELL

Charlotte,NC

Summary

Experienced Administrative professional returning to the workforce with a meticulous eye for detail, a passion for achieving results, and high energy. Over a decade of expertise in overseeing daily operations, delivering top-notch customer service, and coordinating logistics seamlessly. Demonstrated track record of offering thorough support, upholding precise records, and enhancing overall organizational effectiveness. Proficient in utilizing diverse technological tools and thriving in fast-paced, deadline-driven settings.

Overview

17
17
years of professional experience

Work History

Master Personal Trainer

LA Fitness
Charlotte, NC
10.2023 - Current
  • Trained and managed a diverse client base of 50 individuals, providing personalized instruction and motivation to achieve their health and fitness goals
  • Developed comprehensive wellness routines tailored to individual client needs, resulting in an average client satisfaction rate of 95%
  • Created and implemented specialized fitness programs for 50 clients, addressing goals such as weight loss, muscle gain, injury rehabilitation, and improved athletic performance
  • Conducted initial fitness assessments for all clients, evaluating health history, physical condition, and personal goals, leading to customized fitness plans with a 90% goal achievement rate
  • Monitored client progress through regular follow-up sessions, making necessary adjustments to ensure a continuous improvement rate of 85%
  • Educated clients on proper exercise techniques, injury prevention, and the importance of maintaining a balanced lifestyle, enhancing their overall fitness knowledge and reducing injury rates by 20%.

Owner/Operator

P3 Holistic Health Coaching, LLC
Charlotte, NC
01.2012 - Current
  • Empowered over 200 plus clients to achieve their health and wellness goals through holistic wellness coaching, resulting in significant improvement in lifestyle habits and high success rates in achieving personalized health objectives.
  • Develop 6 individual personalized wellness programs that connect physical, mental, and spiritual health
  • Coach and train up to 5 other health and wellness professionals
  • Create health and wellness eBooks and other educational materials
  • Collaborated with other fitness professionals and staff to provide a holistic approach to client wellness, integrating services such as nutrition counseling and stress management
  • Maintained accurate records of client sessions, progress, and feedback, using data to refine training programs and achieve optimal results
  • Stayed updated on the latest fitness trends, techniques, and best practices through continuous professional development and certification courses.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Substitute Logistics Manager

Charter School Services
Philadelphia, PA
08.2007 - 06.2020
  • Managed daily operations of substitution services and served as a liaison between Charter School Services LLC, over 30 Philadelphia Charter schools, and 100 plus substitute staff.
  • Organized daily schedules and correspondence for substitute teachers, ensuring coverage as requested by schools.
  • Managed and verified weekly timesheets for over 100 employees, ensuring 100% accuracy for timely invoicing and payroll processing.
  • Answered calls from schools professionally and promptly, maintaining positive relationships with school officials and staff.
  • Successfully coordinated the dispatch of over 100 substitutes daily to meet the needs of 30+ charter schools in Philadelphia, ensuring 100% fulfillment of school requirements for both morning and evening shifts.

Education

Yoga Certification, Tibetan Bowls Sound Healing Certification -

Jiva Yoga Academy
05.2024

Health Coach Certification, Life Coach Certification, Transformational Coaching Certification, Mastery Level Transformational Coaching Certification -

Health Coach Institute
12.2021

Personal Trainer Certification -

National Association of Sports Medicine
10.2021

Coursework in Elementary Education with a Concentration in English -

Adelphi University
12.1995

Skills

  • Time Management
  • Customer Service
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Microsoft Word
  • Staff Management
  • Project Management
  • Training and coaching
  • Coordination
  • Business Administration
  • Meeting Arrangements

Keypropositions

  • Over a decade of experience in administrative roles, excelling in client support, record maintenance, and operational efficiency.
  • Adept at managing emails and traditional correspondence, identifying items requiring immediate attention.
  • Active participant in executive management, handling scheduling, meeting attendance, report analysis, and recommendations.
  • Experienced in organizing complex travel plans, corporate functions, community outreach, and employee recognition events.
  • Proven ability to build and maintain relationships with C-Level Executives, staff, vendors, and external partners.
  • Demonstrated leadership and mentorship, training others in software and office systems.
  • Successfully built rapport with over 300 clients, organized 100+ wellness events, and created wellness programs for 100+ clients.
  • Proficient in MS Office Suites, QuickBooks, and various technological tools.
  • Committed to maintaining confidentiality, demonstrating integrity, and exercising judgment under pressure.

References

Available upon request.

Work Preference

Work Type

Full TimePart TimeGig Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefits401k matchTeam Building / Company RetreatsPersonal development programs

Accomplishments

  • Empowered over 100 women aged 45+ to achieve lasting weight loss and improved mental well-being through personalized holistic wellness coaching, with an average success rate of 85% in meeting their health and wellness goals.
  • Successfully coordinated the daily dispatch of 100+ substitutes across 30 charter schools in Philadelphia, ensuring 100% coverage and reducing last-minute cancellations by 20%.
  • Managed and verified weekly timesheets for over 50 employees, ensuring 100% accuracy in payroll processing, which resulted in a 15% reduction in discrepancies and timely invoicing.
  • Achieved a 90% client retention rate by delivering personalized, high-quality wellness coaching, leading to significant improvements in clients’ physical, mental, and emotional health.
  • Led wellness workshops that resulted in a 40% increase in participant engagement, helping over 150 individuals adopt healthier lifestyles and improve their overall well-being.
  • Designed and implemented the ‘Thrive with Harmony’ 12-week holistic wellness program, resulting in a 30% increase in client enrollment and a 25% improvement in client-reported outcomes.
  • Supervised team of 100 plus staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Master Personal Trainer - LA Fitness
10.2023 - Current
Owner/Operator - P3 Holistic Health Coaching, LLC
01.2012 - Current
Substitute Logistics Manager - Charter School Services
08.2007 - 06.2020
Jiva Yoga Academy - Yoga Certification, Tibetan Bowls Sound Healing Certification,
Health Coach Institute - Health Coach Certification, Life Coach Certification, Transformational Coaching Certification, Mastery Level Transformational Coaching Certification,
National Association of Sports Medicine - Personal Trainer Certification,
Adelphi University - Coursework in Elementary Education with a Concentration in English,

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HARRIETT RUSSELL