Harriet Taylor
Hackensack,NJ
Overview
29
29
years of professional experience
1
1
Certification
Work History
Compliance Specialist
Prime Consultants International
Great Neck, NY
08.2021 - Current
- Provided guidance on appropriate corrective action in response to identified noncompliance issues.
- Monitored changes in relevant laws and regulations to ensure that the organization is compliant with current standards.
- Assisted with preparing reports for internal and external auditing requirements.
- Advised senior management on best practices regarding regulatory compliance matters.
- Section 504, Section 8, Rental Assistance
- Housing Choice Voucher
- Low Income Housing Credit ( LIHC)
Senior Property Manger
Peter F Anderson Mangement Lawyer
Bronx, NY
01.2010 - 12.2020
- Created budgets and monitored expenses related to managing properties.
- Negotiated contracts with vendors for the maintenance of properties.
- Conducted regular inspections of managed properties to identify any issues requiring attention.
- Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
- Resolved tenant complaints in a timely manner.
- Handled rent collections from tenants on a monthly basis and kept accurate records of payments received.
- Maintained relationships with tenants by providing excellent customer service and responding promptly to inquiries or concerns.
- Coordinated necessary repairs or renovations with contractors as needed.
- Prepared reports on the condition of managed properties for owners or investors.
- Analyzed market conditions to determine optimal rental rates for each property.
- Screened potential tenants through background checks, credit reports, references.
- Collaborated with attorneys regarding legal matters involving the ownership or leasing of property.
- Scheduled regular meetings with property owners and investors to discuss performance metrics such as occupancy rate, income generated from rentals.
- Ensured that all required insurance policies were in place for each managed property.
- Managed and oversaw operations, maintenance and administration of properties.
- Prepared detailed budgets and financial reports for properties.
- Oversaw daily operations, maintenance, and administration of various properties.
Property Manager
Residential Mangement Services Inc.
Brooklyn, NY
02.1996 - 01.2010
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Processed evictions when necessary in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Met with prospective tenants to show property and assess applications or sign leases.
- Completed lease applications and verifications, notifying prospects of results.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Facilitated tenant paperwork processing and verification.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Built relationships with service vendors and submitted associated billing statements.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Drafted and monitored budgets for overall maintenance and operations.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Education
Associate of Arts - Accounting
Bronx Community College of The City University of New York
The Bronx, NY09-1990
Bachelor of Arts - Business Administration And Management
Howard University
Washington, DC05-1982
Management Certificate - Housing Studies
Brooklyn Tech Institution
Brooklyn, NY07-1978
Skills
- Legal Research
- Internal Auditing
- Compliance knowledge
- Compliance Oversight
- Regulatory knowledge
- Fair housing laws knowledge
- Budgeting and financial management
- Staff Training
- Property Management
- Negotiation
- Property Inspections
- Tenant relations
- Codes Compliance
- Dispute Handling
- Office Staffing
- Contract Negotiation
- Maintenance
- Teamwork and Collaboration
- Leasing and sales
- Local and State Laws
- Tenant and eviction laws
- Financial Reporting
- Maintenance knowledge
- Relationship Building
- Budget Planning
- Conflict Resolution
- Self Motivation
- Team building
- Construction management
- Financial budgeting and reporting
- Problem-solving abilities
- Decision-Making
- Social Media Engagement
- Tenant and Owner Liaising
- Problem-Solving
- Yardi
- Excel
- word
- Ram
- Power Point
Certification
IREM and CPM Certified,(CAM) Certified Professional Apartment Manager and Financial Management
Timeline
Compliance Specialist
Prime Consultants International
08.2021 - Current
Senior Property Manger
Peter F Anderson Mangement Lawyer
01.2010 - 12.2020
Property Manager
Residential Mangement Services Inc.
02.1996 - 01.2010
IREM and CPM Certified,(CAM) Certified Professional Apartment Manager and Financial Management
Associate of Arts - Accounting
Bronx Community College of The City University of New York
Bachelor of Arts - Business Administration And Management
Howard University
Management Certificate - Housing Studies
Brooklyn Tech Institution