Harriett Applegate

• Reported complex issues and conditions to management for specialized diagnosis and repair.
• Provided variance reports to field staff to assist with task prioritization.
• Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
• Clean and set up wax assemblies for shelling operation.
• Check PEI to ensure the paperwork and the assembly’s match.
• Check inventory to ensure enough materials are available.
• Build slurry.
• Apply proper amount of slurry and stucco on each wax assembly, following the PEI.
• Test slurry using viscosity check as prescribed in PEI.
• Inspect every mold during and after each application of slurry and stucco to assure customer specs are being met.
• Make modifications per PEI.
• Enter data into computer.
• Collate the paperwork that leaves the department.
• Perform routine maintenance on the equipment.
• Clean area and equipment
• Prepare mold for de-wax.
• Troubleshoot robot issues.
• Cross-train as appropriate.
• Move to next operations.
• Adhere to and enforce proper safety/security procedures and protocol.
• Read and apply customer specifications.
• Perform visual inspection of castings per PEI.
• Sample and inspect dimensions with gauging and standard measurement inspection tools; calipers, gaging
• Verify that all processing paperwork has been completed correctly.
• Document and report on non-conforming material or paperwork found during final inspections.
• Communicate clearly with managers, supervisors, and/or Engineering.
• Comply with and support AS9100 and Nadcap certification standards as well as customer specific standards.
• Operate calibration machines such as Metrascan
• Wax assembly
• Jig molds to part specification and per procedures

• Trained and mentored new employees to maximize team performance.
• Kept employees operating productively and working on task to meet business and customer needs.
• Work from established procedures and/or special instruction to assemble multi-section dies, including soluble wax inlays or other inserts
• Inspect patterns for any defects and dress following SOP
• Gate wax patterns after dressing
• Assemble molds using various hand tools
• Maintain employee work schedules and attendance records
• Manage daily operations and employees in production area
• Maintain a safe work environment and appropriate housekeeping method
• Perform quality checks
• Run cmm as needed
• Conduct communication meeting with employees
• Inspect as needed to meet deadlines and shipments
• Train new hires
• Assure compliance with all safety rules
• Translate for spanish speaking employees

• Operated machining equipment safely with team of operators.
• Complied with company and OSHA safety rules and regulations.
• Set up and ran machinery to produce exceptional products for industrial needs.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Dissemble die, remove, and check pattern for completeness and correctness of injection
• Position assembled die and injects following established procedures
• Maintained equipment performance by lubricating and cleaning components.
• Kept detailed production records and identified hold-ups.

• Pre-finish parts if needed
• Inspect each part
• Report if cores are not passing
• Clean work environment at the end of day
• Help micro when there are no parts to calibrate
• Run Calibration Machine (CMM)

• Answer inbound calls
• Follow up with traces daily
• Track all rooms
• Manage Hotsos request make sure they are all getting done in a timely manner
• Inform all seniors of any rush room keep them updated of any and all updates
• Coordinate with front desk supervisor and any other appropriate personnel so all VIP guest are

checked in easy and rooms are up to par

• Respond to any guest needs in a timely manner
• Restock items when needed
• Notify runner of any housekeeper request

• Place follow-up calls or email future and current clients
• Collect payments
• Set up payment plans for client
• Translate
• Work with Lead Sales Rep and sent overdue payments to collections
• Notify clients of projects that have been completed
• Notify clients if an error has occurred with their media
• Followed up with existing customers to provide additional support and address concerns.
• Responded to telephone and in-person requests for information.
• Maximized customer retention by resolving issues quickly.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.

• Run cmm machine as needed
• Run reform machine as needed
• Build and inspect molds
• Scrap parts as needed
• Label and sign off parts and molds
• Maintain a clean work environment
• Clean work area and reorganize materials
• Prep everything for next shift
• Inform supervisor of any short shipment or inventory mistakes
• Inspect Patterns

• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Orchestrated routing by producing accurate shipping documentation and package labels.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Reviewed order data to verify transactions and shipping dates.
• Maintained accurate computer records of materials weights, bill amounts and identified variances.
• Updated database with changes in carrier status.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Sorted and delivered materials to different work areas and staff.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Processed required paperwork to expedite handling of shipped and received goods.
• Compared shipping orders and invoices against contents received to verify accuracy.