Harriett Jones
St Louis,MO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Dierbergs Markets Inc.
07.2016 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Pharmacy Technician
Walgreen's Pharmacy
01.2006 - 05.2012
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Bachelor Of Arts - Business Administration
Ashford University
Clinton, IA05.2016
Skills
- Sales Strategies
- MS Office Expertise
- Quality Assurance Controls
- Conflict Resolution
- Training Manuals and Processes
- Schedule Oversight
- Employee Performance Evaluations
- Active Listening
Timeline
Assistant Manager
Dierbergs Markets Inc.
07.2016 - 10.2022
Pharmacy Technician
Walgreen's Pharmacy
01.2006 - 05.2012
Bachelor Of Arts - Business Administration
Ashford University
Similar Profiles
Nathan JohnsonNathan Johnson
Produce Clerk/Front End Cashier /U-Scan Attendent at Dierbergs Markets Inc.Produce Clerk/Front End Cashier /U-Scan Attendent at Dierbergs Markets Inc.
Tyler OnderTyler Onder
Cashier at Dierbergs Markets Inc.Cashier at Dierbergs Markets Inc.
Stephanie WhiteheadStephanie Whitehead
Cashier at Dierbergs Markets Inc.Cashier at Dierbergs Markets Inc.
Kevin McDonaldKevin McDonald
Assistant Store Manager at Dierbergs Markets Inc.Assistant Store Manager at Dierbergs Markets Inc.
Gabriel SauerGabriel Sauer
Mosquito Technician at Mosquito JoeMosquito Technician at Mosquito Joe