Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amara Harris

Westminster,MD

Summary

Skilled in sanitation and patient safety. I excelled at Carroll Hospital by enhancing hygienic standards, being a collaborative team player with a strong ability to work well with others, and significantly contributed to creating safer environments. Detail-focused individual dedicated to delivering high-quality work. Strong customer service skills, experienced in fast-paced environments, including fast food and retail. Proficient in managing inventory and organizing displays as a merchandise associate, to enhance the shopping experience.

Overview

3
3
years of professional experience

Work History

Environmental Services Aide

Carroll Hospital
10.2023 - 07.2024
  • Cleaned and sanitized patient rooms, lobbies, waiting areas, offices, restrooms, and other hospital areas to maintain a safe and hygienic environment.
  • Followed strict isolation procedures and health code guidelines to prevent the spread of infection.
  • Communicated housekeeping activities and needs with patients, staff, and other departments effectively through written and verbal communication.
  • Responded to telephone calls and pagers promptly to address cleaning needs and emergencies.
  • Kept supervisor/manager informed of daily activities, supply needs, and any issues encountered during shifts.
  • Completed required paperwork accurately to document cleaning activities and ensure compliance with hospital policies.
  • Underwent on-the-job training to stay updated with the latest cleaning techniques and safety protocols specific to the healthcare environment.

Crew Member/Cashier

Wendy's
05.2022 - 10.2023
  • Maintained a clean and organized work environment, including dining area, kitchen, and restrooms.
  • Delivered excellent customer service by addressing customer concerns and resolving complaints in a friendly and professional manner.
  • Worked front counter, drive-thru and other areas.
  • Assisted in training new team members on company procedures and best practices to ensure consistent service quality.
  • Followed food safety and sanitation guidelines
  • Took orders, prepared meals, and collected payments.
  • Restocked supplies and inventory during shifts to ensure seamless operations.

Merchandise Associate

Marshalls
08.2021 - 03.2022
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.

Crew Member/Cashier

Pizza Hut
01.2021 - 04.2021
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.

Education

High School Diploma -

Westminster High School
Westminster, MD
06.2023

Skills

  • Sanitation Procedures
  • Healthcare regulations
  • Cleaning and sanitizing
  • Attention to Detail
  • Patient Safety
  • Teamwork and Collaboration

Timeline

Environmental Services Aide

Carroll Hospital
10.2023 - 07.2024

Crew Member/Cashier

Wendy's
05.2022 - 10.2023

Merchandise Associate

Marshalls
08.2021 - 03.2022

Crew Member/Cashier

Pizza Hut
01.2021 - 04.2021

High School Diploma -

Westminster High School

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Amara Harris