Experienced with conducting various maintenance and repair tasks. Utilizes problem-solving skills to address and resolve issues efficiently. Track record of providing excellent customer service and ensuring job satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Handyman/Building Maintenance Worker
Hi-Tech Handyman Self Employed
01.2021 - 05.2025
Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
Completed repair jobs to restore functionality to electric and plumbing systems.
Delivery Driver /Warehouse Worker
Edges Electrical Group
03.2019 - 12.2020
Loaded truck and properly secured items to prevent damage for deliveries.
Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
Clerk
Sierra Energy
03.2015 - 09.2017
Maintained clean and orderly work station.
Checked customer identification for alcohol, cigarette, and lottery sales.
Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
Managed inventory and restocked shelves as needed to maintain adequate product availability.
Maintained a clean and organized store environment for improved customer experience.
Shift Manager
McDonald's
01.2006 - 01.2009
Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
Excelled in every store position and regularly backed up front-line staff.
Assigned tasks to employees and oversaw opening and closing of restaurant.
Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
Demonstrated strong leadership by setting a positive example for team members, consistently adhering to company policies and maintaining an unwavering commitment to excellent customer service.
Maintained a clean and welcoming dining environment, conducting regular inspections to ensure adherence to health and safety standards.