Harrison Cook
Traverse City,MI
Overview
3
3
years of professional experience
Work History
Retail Sales/Bartender/Tour Guide
Grand Traverse Distillery
Traverse City, MI
04.2022 - 08.2025
- Conducted engaging product tastings, provided detailed product descriptions, and conducted informative facility tours to enhance customer interaction and boost sales.
- Represented the company at statewide events, independently promoting the brand and increasing product awareness.
- Crafted and served cocktails while fostering enduring customer relationships through exceptional service and problem-solving.
- Executed promotional events at grocery stores, offering samples to increase product visibility and drive product sales.
- Provided exceptional customer satisfaction, resulting in the highest number of 5-star reviews among peers during employment.
- Received mentorship from the head of sales to develop expertise in client relations and effective sales strategy.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Facilitated interactive tours, highlighting distillation processes and showcasing product offerings to enrich guest experience.
Education
Bachelor of Science in Business Administration - Marketing Major: Professional Sales Conc
Central Michigan University
Mount Pleasant, MI05.2027
Associate in Science and Arts - undefined
Northwestern Michigan Community College
Traverse City, MI05.2025
Skills
- B2C Sales experience
- Effective team collaboration
- Relationship building
- Customer service
- Complex Problem-solving
- Managing challenging customer interactions
- Strong proficiency in Excel
- Sales negotiation
- Marketing strategy development
Relevant Coursework
- Personal Selling
- Advanced Selling and Negotiation
- Buyer Behavior
- Integrated Marketing Principals
- Spreadsheet-Based Data Analytics
Timeline
Retail Sales/Bartender/Tour Guide
Grand Traverse Distillery
04.2022 - 08.2025
Associate in Science and Arts - undefined
Northwestern Michigan Community College
Bachelor of Science in Business Administration - Marketing Major: Professional Sales Conc
Central Michigan University