Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harrison Dubic

0rlando,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Houseperson

Hilton Signia
Orlando, FL
06.2023 - Current
  • Communicated with maintenance team on damages to repair.
  • Collected and removed trash from rooms.
  • Responded to guest inquiries regarding hotel services and facilities in a courteous and professional manner.
  • Inspected guest rooms for cleanliness standards prior to check-in.
  • Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Disinfected high touch points on a regular basis throughout the facility.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Housekeeping Supervisor

Wyndham Grand Orlando Resort Bonnet Creek
Orlando, FL
12.2021 - Current
  • Established effective communication between team members in order to foster a positive work environment.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Explained goals and expectations required of trainees.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Verified each completed room against standard plans to maintain consistency.
  • Managed team of employees, daily progress reports and overall project planning.
  • Reported damage or theft of hotel property to management.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Sustained safety protocols to support proper and cost-effective equipment and material usage.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Coordinated with other departments within the hotel to ensure a smooth flow of operations.
  • Communicated with maintenance team on damages to repair.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Delivered products to customer locations on time.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Associate of Science - Computer And Information Sciences

Canado
Haiti
07-2010

Skills

  • Chandelier Cleaning
  • Safe Chemical Handling
  • Repair Service Coordination
  • Supply Stocking
  • Window Cleaning
  • Customer Service
  • Inventory Control
  • Supply Restocking
  • Restroom Servicing
  • Meeting Room Preparation
  • Restroom Detailing
  • Floor Vacuuming
  • Storage Area Management
  • Electronic Communication
  • Window Blind Dusting
  • Commercial Equipment Operation
  • Furniture Moving
  • Health and Safety Compliance
  • Team Support and Collaboration
  • Staff Training
  • Housekeeping
  • Heavy Lifting
  • Equipment Disinfection
  • Computerized Maintenance Management
  • Lost and Found Management
  • Guest Request Response
  • Guest Service and Support
  • Work Planning and Organization
  • Sweeping and Mopping
  • Cleaning Methods
  • Deep Cleaning Protocols
  • Rug and Carpet Cleaning
  • Customer Inquiry and Response
  • Interior and Exterior Cleaning

Languages

English
Full Professional
Spanish
Full Professional
French
Full Professional
Haitian Creole
Native/ Bilingual

Timeline

Houseperson

Hilton Signia
06.2023 - Current

Housekeeping Supervisor

Wyndham Grand Orlando Resort Bonnet Creek
12.2021 - Current

Associate of Science - Computer And Information Sciences

Canado

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Harrison Dubic