Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Harrison Eads

Ottawa,KS

Summary

Proven track record of achieving highest pick rate at Amazon MKC4 in Edgerton, KS. Top seller for six consecutive months with T-Mobile, excelling in meeting and exceeding sales targets while providing excellent customer service. Dedication to efficiency and productivity consistently earns recognition for outstanding performance. Strong work ethic and results-driven approach poised to make significant impact in any organization seeking top-performing team member.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Victorian Trading Company
03.2019 - 02.2020
  • All aspects of warehouse work including
  • Pick
  • Pack
  • Shipping
  • Loading and unloading trucks

IT Technician

Victorian Trading Company
02.2020 - 12.2022
  • Motivated and detail-oriented IT Hardware Repair Associate seeking an entry-level position to gain hands-on experience and develop technical skills in computer hardware repair. Committed to providing exceptional customer service and resolving hardware issues efficiently.
  • Relevant Coursework: Computer Hardware Fundamentals, Troubleshooting Techniques, Networking Based Software for Web Development Applications
  • Basic knowledge of computer hardware components and their functions
  • Familiarity with assembling and disassembling computer systems
  • Ability to diagnose and troubleshoot hardware issues
  • Proficiency in installing and upgrading hardware components, such as RAM, hard drives, and graphic cards
  • Basic understanding of networking concepts and protocols
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • IT Support Team
  • Assisted IT team in diagnosing and resolving hardware-related issues for employees
  • Conducted hardware installations and upgrades under supervision
  • Assisted in troubleshooting software and hardware compatibility issues
  • Provided technical support to end-users via phone and email
  • Assisted in maintaining inventory of hardware components and peripherals

Parts Manager

Alpha Tech
02.2021 - 08.2021
  • Detail-oriented and motivated beginner Parts Manager seeking a position to utilize my organizational skills and passion for managing inventory. Committed to ensuring accurate and efficient parts management to support smooth operations and customer care and quality of care in all aspects including the maintenance of customer satisfaction
  • Relevant Coursework: Inventory Management, Supply Chain Management, Business Operations
  • Strong organizational and time management skills
  • Proficient in inventory management software and tools
  • Excellent attention to detail and accuracy
  • Knowledge of parts and components
  • Ability to maintain inventory levels and reorder parts as needed
  • Effective communication and interpersonal skills
  • Problem-solving and analytical abilities
  • Familiarity with basic accounting principles
  • Part Time Parts Management
  • Assisted in managing and organizing parts inventory
  • Conducted regular inventory counts and reconciled discrepancies
  • Collaborated with team members to ensure accurate record-keeping and tracking of parts
  • Assisted in processing parts orders and coordinating deliveries
  • Responded to customer inquiries and provided assistance in identifying and sourcing parts
  • Assisted in identifying and implementing process improvements for efficient parts management
  • Assisted customers in identifying and purchasing the correct parts for their needs
  • Provided product information and answered inquiries regarding parts availability
  • Processed parts orders and ensured timely delivery to customers
  • Handled customer complaints and resolved issues in a professional and efficient manner
  • Maintained accurate customer records and updated product databases
  • Collaborated with the parts management team to ensure smooth operations

ICQA Warehouse Associate

Amazon Warehouse
07.2023 - 01.2024
  • Checking the quality and quantity of all items in the warehouse and finding/fixing all problems that might became across in the warehouse

T-Mobile Retail Sales Associate

GP Mobile
09.2024 - 03.2025
  • Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
  • Assisted customers with product selection, demonstrating in-depth knowledge of mobile devices and accessories.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
  • Trained new associates on company policies, sales techniques, and customer engagement strategies.

Education

High school diploma - undefined

American/Asian Vehicle Locksmithing - Locksmith

American Center For Locksmith Training
Ogden, UT
12.2025

Skills

  • Warehouse Experience
  • Order Picking
  • Load & Unload
  • Forklift
  • Pallet Jack
  • RF Scanner
  • Packaging
  • Shipping & Receiving
  • Customer service
  • Communication skills
  • Technical support
  • Computer hardware
  • IT support
  • IT
  • Web development
  • Software troubleshooting
  • Customer care
  • Customer relationship building
  • Sales strategy development
  • Social selling
  • Closing techniques
  • Cold calling
  • Cross-selling products and services
  • Prospecting skills

Certification

Driver's License

Timeline

T-Mobile Retail Sales Associate

GP Mobile
09.2024 - 03.2025

ICQA Warehouse Associate

Amazon Warehouse
07.2023 - 01.2024

Parts Manager

Alpha Tech
02.2021 - 08.2021

IT Technician

Victorian Trading Company
02.2020 - 12.2022

Warehouse Worker

Victorian Trading Company
03.2019 - 02.2020

High school diploma - undefined

American/Asian Vehicle Locksmithing - Locksmith

American Center For Locksmith Training

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Harrison Eads