Summary
Overview
Work History
Education
Skills
Timeline

Harrison Fields

Boynton Beach,FL

Summary

With a proven track record at Calusa Veterinary Center, I excel in triage and emergency care, demonstrating exceptional problem-solving abilities and compassionate communication. My expertise in clinical judgment and adaptability has significantly enhanced patient satisfaction and care outcomes, making me a valuable asset to any healthcare team.

Developed skills in patient assessment and critical thinking in fast-paced healthcare environment. Proven ability to handle high-stress situations and make quick, informed decisions. Seeking to transition into new field, leveraging strong communication and problem-solving abilities.

Overview

15
15
years of professional experience

Work History

Triage Nurse

Calusa Veterinary Center
02.2021 - Current
  • Collaborated with healthcare teams to implement patient care plans, ensuring timely interventions and follow-up for ongoing health issues.
  • Provided reassurance and support during distressing situations to promote comfort and understanding.
  • Communicated effectively with patients and families, providing education on health conditions and available resources for support.
  • Managed multiple patient cases concurrently, documenting and communicating necessary information to medical staff and personnel.
  • Conducted assessments through triage protocols, prioritizing patient needs based on severity of conditions and potential risks.
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
  • Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.
  • Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
  • Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
  • Integrated evidence-based practices into daily tasks, ensuring consistency in delivering high-quality care across all populations served.
  • Provided clear and concise instructions to patients regarding home care plans, ensuring proper understanding and adherence to treatment protocols.
  • Provided compassionate care for patients experiencing acute symptoms, offering emotional support and comfort during stressful situations.
  • Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
  • Collaborated with multidisciplinary teams to develop individualized care plans for high-risk or complex patients.
  • Improved communication among healthcare team members by serving as a liaison between patients, physicians, and nursing staff.
  • Reduced wait times for patients by swiftly assessing their conditions and directing them to appropriate care providers.
  • Assisted in the development and implementation of department-wide policies and procedures related to triage services, further improving overall efficiency.

Veterinary GP Nurse

Calusa Veterinary Center
02.2021 - Current
  • Administered medications and treatments through infusion pumps, ensuring accuracy in dosage and adherence to safety protocols.
  • Educated patients and families on health management, promoting understanding of treatment options and preventive measures.
  • Assisted in developing individualized care plans by collaborating with interdisciplinary teams to address patient needs and preferences.
  • Used proper wound care techniques by providing appropriate dressings and monitoring for signs of infection.
  • Performed routine assessments and evaluations to identify patient health issues, guiding appropriate interventions and care strategies.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Reduced medication errors through thorough double-checking of prescriptions and dosages.
  • Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
  • Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
  • Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Evaluated patient histories, complaints, and current symptoms.

Veterinary Assistant

Calusa Veterinary Center
02.2021 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Client Service Representative

Florida Veterinary Behavior Service
02.2020 - 09.2020
  • Demonstrated adaptability by rapidly learning new software tools required for CCR operation management.
  • Built strong relationships with colleagues across departments, facilitating seamless communication channels vital for effective teamwork during complex problem-solving tasks.
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.

Veterinary Assistant

Crawford Animal Hospital
10.2009 - 08.2018
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.

Education

Bachelor Of Administration - Music Business

Five Towns College , Dix Hills, New York
05.2018

Skills

  • Triage
  • Prescription refills
  • Vital signs
  • Direct patient care
  • Clinical judgment
  • Immunization administration
  • Healthcare ethics
  • Quality improvement
  • Appointment scheduling
  • Patient management
  • Emergency care
  • Patient assessment
  • Emergency response
  • Discharge planning
  • Continuing education
  • Emergency room triage
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Compassionate and caring
  • Excellent communication
  • Critical thinking
  • Reliability
  • Adaptability and flexibility

Timeline

Triage Nurse - Calusa Veterinary Center
02.2021 - Current
Veterinary GP Nurse - Calusa Veterinary Center
02.2021 - Current
Veterinary Assistant - Calusa Veterinary Center
02.2021 - Current
Client Service Representative - Florida Veterinary Behavior Service
02.2020 - 09.2020
Veterinary Assistant - Crawford Animal Hospital
10.2009 - 08.2018
Five Towns College - Bachelor Of Administration, Music Business
Harrison Fields