Harrison Gregory
ABM Industries
Richmond,VA
1
Certification
9
years of professional experience
Detail-oriented technician skilled in testing and troubleshooting. Focused on enhancing product reliability and ensuring industry compliance. Strengths include identifying customer needs and delivering tailored solutions, fostering strong client relationships to achieve consistent results.
Work History
Test Technician
5 Years 1 Month- Conducted comprehensive testing of electronic components to ensure functionality and reliability.
- Supported engineering teams in making data-driven decisions by providing timely and accurate test results.
- Promoted a safe working environment by following established safety guidelines and protocols during all testing activities.
- Mentored junior technicians on best practices for testing methodologies and equipment utilization.
- Developed strong relationships with clients, fostering loyalty and repeat business.
- Collaborated with team members to refine sales strategies and improve overall performance.
- Analyzed customer feedback to implement improvements in service delivery and product offerings.
Electrician Apprentice
2 Years 1 Month- Collaborated with senior electricians to troubleshoot electrical issues efficiently.
- Strengthened professional skills with ongoing training in electrical theory, code requirements, safety procedures, and blueprint interpretation.
- Collaborated with contractors to design electrical systems tailored to project specifications.
Service Advisor
1 Year 10 Months- Delivered exceptional customer service by addressing inquiries and resolving complaints effectively.
- Coordinated service appointments, ensuring timely and efficient workflow for vehicle services.
- Collaborated with management to develop promotional strategies for upselling additional services.
Education
Third Year Completion
High School Diploma
Skills
Electrical Testing & Commissioning
Work scope estimation
Project leadership
Sales proposal support
Customer Relationship Management
Problem solving
Certification
NETA Level 2, Level 2 Infrared Thermography, NFPA 70E, OSHA 30
Timeline
Test Technician
ABM Industries
09.2021 - CurrentRead More
Electrician Apprentice
M & E Contractors
08.2019 - 09.2021Read More
Service Advisor
Flagstop Car Wash
10.2017 - 08.2019Read More
Associated Builders And Contractors
Third Year Completion
Read More
Clover Hill High School
High School Diploma
Read More