HARRISON OGUNKALU
RICHMOND,TX
Summary
Dedicated support professional with a strong foundation in leadership, conflict resolution, and person-centered care. Skilled in developing and implementing client support plans, coordinating team efforts, and monitoring progress to ensure organizational goals are met.
Overview
11
11
years of professional experience
Work History
Support Associate
ABILITY PLUS
HUNTSVILLE, ALABAMA
04.2026 - 09.2026
- A Comprehensive Support Professional able to contribute to organizational settings through daily tasks and accomplishments.
- Developed and monitored client support plans tailored to individual needs.
- Coordinate with all necessary parties for smooth management of organizational goals and objectives.
- Tracked client progress to ensure adherence to support plans. and overall behavioral well-being.
- Documented organizational activities, client progress, and identified areas for improvement.
Program Assistant
RE: CENTER MINISTRIES
LOUISVILLE, KENTUCKY
04.2025 - 11.2025
- Contribute to the overall ministry and mission of ReCenter Ministries through exemplary behaviors, attitudes, and communications.
- Ensured respectful interactions by maintaining boundaries with residents with residents and offered embodiments for positive self-realization.
- Counseling, life skills building, and recovery-related support for individuals who have once lost societal trust.
- Conducted alcohol and drug tests of residents at random.
- Analyze complex problems and develop effective solutions that bring about life transformation.
Custodian
SODEXO
LOUISVILLE, KENTUCKY
09.2022 - 10.2023
- Created structured work plans to align daily activities with organizational needs, enhancing overall productivity.
- Delivered detailed custodial services in a fast-paced environment, effectively managing multiple interruptions to maintain service quality.
- Prioritize daily tasks in the work environment to identify which aspects need swift attention for a productive workday.
- Monitored work supplies to maintain accurate inventory and usage records, supported efficient resource management.
- Maintained clear communication with team members to support effective operations. with other staff for proper workflow and revert an update to my superior or appropriate authority.
Customer Returns Associate
EDIP ELECTRONICS LTD
LEFKOSA, CYPRUS
11.2015 - 01.2017
- Facilitated client relations by addressing inquiries and concerns.
- Analyze new clients' details and explain policies, procedures, and available services.
- Relate to clients by phone, email, and other appropriate means to provide service details and respond to any questions concerning goods and services.
- Protect clients' personal details while maintaining organizational policies and applicable privacy procedures.
- Coordinate with co-workers and other departments to ensure customer satisfaction is a top priority.
Education
M.A. - LEADERSHIP
The Southern Baptist Theological Seminary
Louisville, KY, USA11-2025
M.A. - INTERNATIONAL RELATIONS
Cyprus International University
Lefkoşa, Cyprus, North Cyprus06-2018
BACHELOR - POLITICAL SCIENCE
Olabisi Onabanjo University
Ago-Iwoye, Ogun State, Nigeria05-2008
DIPLOMA - INDUSTRIAL AND LABOUR RELATIONS
Ogun State University
Ago-Iwoye, Nigeria05-2004
Skills
- Client Support Coordination
- Client assessment
- Outcome Focused
- Team Collaboration
- Workplace relations
Timeline
Support Associate
ABILITY PLUS
04.2026 - 09.2026
Program Assistant
RE: CENTER MINISTRIES
04.2025 - 11.2025
Custodian
SODEXO
09.2022 - 10.2023
Customer Returns Associate
EDIP ELECTRONICS LTD
11.2015 - 01.2017
M.A. - LEADERSHIP
The Southern Baptist Theological Seminary
M.A. - INTERNATIONAL RELATIONS
Cyprus International University
BACHELOR - POLITICAL SCIENCE
Olabisi Onabanjo University
DIPLOMA - INDUSTRIAL AND LABOUR RELATIONS
Ogun State University