Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Blue Chip Leadership Intern
Blue Chip Leadership, University of Arizona
Tucson, AZ
08.2023 - Current
Was the sole supervisor of a class of twenty students that met once a week, where I was responsible for lecturing first year students of the internship program about leadership practices using a curriculum that I received and adjusted to best fit my students.
Was responsible for grading the work my students did for the program, as well as making sure they were getting their assignments done on time and alerting them to any work they were missing.
Organized several out-of-class events for the students.
Attended Equiss, a three day Equality, Equity, and access program that informed me how to be a more inclusive leader.
Community Outreach Chair
UArizona Divest
Tucson, AZ
01.2023 - Current
Maintained up-to-date records of all outreach activities conducted by the organization.
Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
Researched potential partnerships with other entities in the area.
Provided hands-on and proactive leadership to community services staff.
Attended community based events and made connections for the organization.
Sales Associate
Los Angeles Sock Store
West Hollywood, CA
06.2021 - 07.2022
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Autonomy Farms
Burbank, CA
07.2018 - 07.2022
Sole vendor at the Burbank and Santa Monica Farmers' Markets, I was responsible for arriving early and setting up the booth, putting out merchandise, and preparing all electronic equipment for the day, as well as taking it all down at the end of the day.
Processed transactions using a point-of-sale system, as well as dealt with the frequent technical issues that I encountered.
Recommended, selected and located merchandise based on customer desires.
Performed merchandising and display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Created and maintained relationships with repeat customers which in the long term increased sales.
Increased sales from a daily average of four hundred dollars in 2018 to an average of one thousand, one hundred dollars.
Education
Some College (No Degree) - Political Science
University of Arizona
Tucson, AZ
Skills
Policy Administration
Customer Service
Process Improvement
Budget Management
Project Planning
Task Delegation
Idea Development and Brainstorming
Strategic Planning
Affiliations
Dungeons and Dragons (Mainly as a Dungeon Master)
Model Making
Reading
Cooking
Languages
English
Native/ Bilingual
Italian
Elementary
Accomplishments
Has completed five semesters of college on the Dean's List with honors.