Dedicated and driven professional, with a dynamic background spanning 6 combined years in sales, manufacturing, and forklift operation, underscored by an unwavering commitment to safety and exceptional customer service. Additionally, backed by 3.5 years of invaluable experience as an accomplished intelligence analyst in the United States Army, highlighting versatile skills in strategic analysis, meticulous attention to detail, and problem-solving.
Overview
10
10
years of professional experience
Work History
Intelligence Analyst
US Army
Fort Cavazos, TX // Poznan, Poland
09.2020 - Current
Conducted physical security protection for sensitive government facilities, guaranteeing compliance with Department of Defense Manual 5105.21 guidelines and safeguarding critical government assets and classified material.
Generated and delivered intelligence products tailored for senior-level Department of Defense officials, providing crucial insights for strategic planning.
Administered a dynamic targeting database, ensuring accurate and up-to-date information on real-life enemy entities to facilitate efficient mission planning.
Delivered target-entity information to relevant stakeholders in accordance with Department of Defense offensive targeting prioritization standards.
Demonstrated exceptional attention to detail while analyzing complex data sets, uncovering actionable intelligence to support operational objectives.
During training exercises, demonstrated proficiency in repairing and operating military vehicles, including Humvees and a twelve-ton M113 armored personnel carrier.
Order Fulfillment Manager
Menards, INC
Cedar Rapids, IA
01.2020 - 08.2020
Spearheaded the implementation of the store's curbside pickup program at the onset of the pandemic, skillfully coordinating logistics and orchestrating smooth operations while adhering to evolving safety protocols.
Improved order fulfillment procedures, resulting in a significant 15% enhancement in order fulfillment rates by the end of tenure as manager and increased customer satisfaction.
Demonstrated exceptional problem-solving skills by quickly resolving order discrepancies and addressing inventory challenges, maintaining a consistent supply of products for customer orders.
Ensured meticulous tracking and documentation of orders, inputting order data into the computerized inventory management system, enhancing inventory accuracy and facilitating seamless order processing.
Expertly managed the safe handling and delivery of specialized orders including doors, windows, and bulk materials, guaranteeing product integrity during transportation and contributing to a high level of customer trust.
Sales Associate
Menards, INC
Cedar Rapids, IA
02.2014 - 01.2020
Set up visually captivating product displays, demonstrating an ability to interpret complex instructions and specifications.
Collaborated with team members to ensure a cohesive and welcoming shopping environment.
Cultivated a consistently welcoming and helpful environment through exceptional customer service, contributing to a positive atmosphere among both coworkers and the public.
Upon acquiring the required store certification in December 2015, operated a forklift with precision, transporting heavy materials including lumber, roofing shingles, roof trusses, and concrete in strict adherence to established safety protocols, resulting in zero safety infractions and zero loss of product.
Manufacturing Summer Intern
General Mills, INC
Cedar Rapids, Iowa
05.2018 - 08.2018
Conducted prompt equipment repairs to machinery responsible for making "Fruit-Roll-Ups", contributing to seamless flow of product and the safety of the workplace.
Worked in close partnership with the Fruit-Roll-Up system engineer to swiftly resolve a software error that previously resulted in machinery failures and impeded timely operator notifications of critical system errors.
Maintained meticulous attention to detail ensuring the integrity of finished products.
Safely loaded raw materials into automated equipment, navigating potential hazards such as pinch points and burn dangers. Demonstrated acute safety awareness and attention to detail while ensuring smooth and secure operations within a potentially risky environment.